United Airlines Flight Attendant
United Airlines is seeking enthusiastic and dedicated individuals to join its team as Flight Attendants. As a Flight Attendant, the individual will play a crucial role in ensuring the safety, security, and comfort of passengers while providing exceptional customer service. This is an exciting opportunity to travel the world, explore new cultures, and create memorable experiences for customers on every flight.
Responsibilities:
- Ensure the highest levels of safety and security on board the aircraft.
- Adapt and respond effectively to diverse customer scenarios, demonstrating a people-first approach.
- Provide direct and engaging customer service, utilizing excellent interpersonal skills, sound judgment, and the ability to resolve issues with understanding and grace.
- Represent United Airlines with pride and professionalism.
- Be available for global assignments 24/7, including nights, weekends, holidays, and extended hours.
- Fulfill reserve assignments on short notice and be away from base for extended periods.
- Work independently and collaboratively as part of a team.
- Serve and sell food and beverages, including alcohol, in a diligent and professional manner.
- Operate electronic devices proficiently for required tasks.
Qualifications:
- Must be 21 years of age or older at the time of application.
- High school graduate or GED equivalent; two or more years of college preferred.
- Minimum of one year of customer service experience in the service industry (e.g., retail, hospitality, food service, teaching/education, aviation, social service).
- Ability to speak in a clear, concise, and organized manner, loud enough to be heard in an emergency.
- Fluency in speaking, reading, writing, and understanding English.
- Fluency in speaking, reading, writing, and understanding Dutch.
- Ability to hear all types and ranges of sound.
- Effective communication skills, particularly in high-stress situations such as aircraft evacuations, security threats, delays, medical emergencies, severe weather, and turbulence.
- Professional appearance, excellent grooming standards, and willingness to adhere to uniform, hair, tattoo, and piercing guidelines.
- Tattoos are permitted on arms, wrists, legs, and feet, provided they are not larger than a credit card/employee badge and are not offensive. Tattoos are not permitted on the head, hands, or neck, including behind the ear.
- Decorative covers, adornments, and/or jewelry on teeth or in the mouth are prohibited.
- Must possess a valid passport with at least 18 months of validity remaining.
- Ability to travel to and from all countries United serves without restrictions.
- Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects, and push/pull beverage carts (up to 250 lbs).
- Ability to pass a functional reach assessment (76-inch vertical and 43.5-inch horizontal).
- Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
- Must be legally authorized to work in the United States.
- Willingness and ability to work a flexible schedule in support of United's 24/7 operation, including weekdays, weekends, and holidays.
- Must be willing to complete an evacuation drill in water during training.
- Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
- Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited.
- Must be able to pass a 10-year background check, including criminal background history.
Training:
New hires will participate in a comprehensive 6.5-week training program in Houston, TX, covering United's safety and customer service standards. United provides a \$140/week per diem, accommodations, breakfast, and lunch during training. Upon successful completion, graduates will be assigned to one of United's hub locations: Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles, or one of the other flight attendant base locations.
Compensation and Benefits:
- Starting hourly flight pay of \$28.88/hour, with top of base scale at \$67.11/hour.
- Seniority-based pay increases.
- Additional compensation for language skills, lead positions, and international trips.
- Comprehensive benefits package, including medical, dental, and vision insurance, 401(k), Employee Assistance Program, paid holidays, and paid time off.
- Travel privileges for employees, their families, and friends.
- Inclusive uniform standards.
- \$1,000 bonus upon successful completion of training.
- Bonus eligible position (i.e. profit sharing).
United Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.