United Airlines | Flight Attendant

Flight Attendant

United Airlines is seeking highly motivated individuals to join its team as Flight Attendants. As a global ambassador for United, the Flight Attendant plays a crucial role in ensuring the safety, security, and comfort of passengers while delivering exceptional customer service. This position offers the unique opportunity to travel the world, explore new cultures, and create memorable experiences for every customer, every flight, every day.

The Flight Attendant prioritizes safety above all else, adhering to the highest standards and regulations. He/She demonstrates a "People-First" demeanor, adapting to diverse customer scenarios with optimism, positivity, and grace. Excellent interpersonal skills, sound judgment, and the ability to resolve issues with understanding and compassion are essential. The Flight Attendant represents United with pride and distinction, fostering customer loyalty through exemplary service.

Flexibility is paramount, as Flight Attendants are available for global assignments 24/7, including nights, weekends, holidays, and extended hours. The role requires fulfilling reserve assignments on short notice and being away from base for extended periods. Dependability and timeliness are critical to maintaining operational schedules and meeting customer expectations. Successful candidates are consistent team players with a proven track record of working independently and collaboratively.

Key Responsibilities:

• Ensure the highest levels of safety and security for all passengers.
• Provide exceptional customer service, addressing passenger needs with empathy and professionalism.
• Effectively communicate in high-stress situations, such as aircraft evacuations or medical emergencies.
• Serve and/or sell food and beverages, including alcohol, in a diligent and professional manner.
• Proficiently operate electronic devices for required tasks.
• Adhere to uniform, hair, tattoo, and piercing guidelines, maintaining a professional appearance.
• Work independently and as part of a team to ensure smooth flight operations.

Qualifications and Requirements:

• Must be 21 years of age or older at the time of application.
• High school graduate or GED; two or more years of college preferred.
• Minimum of one year of customer service experience in the service industry (retail, hospitality, food service, teaching/education, aviation, social service, etc.).
• Fluent in English, with the ability to speak, read, write, and understand effectively. Proficiency in a second language (Arabic, Chinese (Cantonese and Mandarin), Dutch, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, and Tagalog) is highly desirable.
• Must possess a valid passport with at least 18 months of validity remaining.
• Must be legally authorized to work in the United States.
• Ability to travel to and from all countries United serves without restrictions.
• Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects, and push/pull beverage carts.
• Ability to pass a functional reach assessment.
• Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
• Willingness to work a flexible schedule, including weekdays, weekends, holidays, and extended hours.
• Must be able to successfully complete an evacuation drill in the water (pool) during training.
• Must pass pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.

Compensation and Benefits:

United Airlines offers a competitive compensation package, including a starting hourly flight pay of $28.88, with top of base scale at $67.11/hour. Seniority-based pay increases and additional compensation are available for language skills, lead positions, and international trips. Benefits include medical, dental, and vision insurance, 401(k), paid time off, an Employee Assistance Program, and flight privileges for employees, their families, and friends. United also provides inclusive uniform standards and prioritizes safety and cleanliness. During the 6.5-week training program in Houston, TX, United provides a \$140/week per diem, accommodations, breakfast, and lunch. Successful training graduates will receive a $1,000 bonus.

United Airlines is an Equal Opportunity Employer.