Contour Aviation | Flight Attendant

Contour, a well-established aviation services company, is seeking a Flight Attendant to join its team in [Location - to be specified]. This role is crucial for ensuring passenger safety and comfort while adhering to all regulatory standards and company procedures.

About the Role

The Flight Attendant is responsible for the safety, comfort, and well-being of passengers aboard aircraft, upholding a high standard of customer service in line with FAA regulations, company policies, and standard operating procedures. Key duties include maintaining cabin safety, conducting safety demonstrations, responding to emergencies, and ensuring clear communication with passengers and crew. This position demands meticulous attention to detail, exceptional interpersonal skills, and the ability to perform effectively under pressure. The successful candidate will adhere strictly to safety protocols, deliver outstanding service, manage in-flight situations professionally, and accurately complete all necessary documentation.

Key Responsibilities

• Execute duties within the aircraft environment in full compliance with FAA regulations and company policies.
• Prioritize passenger safety and comfort on every flight.
• Deliver exceptional customer service exceeding passenger expectations.
• Assist with lifting and stowing luggage in overhead bins or designated storage areas, seeking assistance when required.
• Provide attentive assistance to passengers needing extra support, including unaccompanied minors, elderly travelers, and individuals with disabilities.
• Prepare and serve meals, snacks, and beverages, both alcoholic and non-alcoholic.
• Maintain a professional appearance and demeanor at all times.
• Respond effectively to emergency situations by implementing flight deck instructions, guiding passengers during evacuations, and providing emergency medical assistance, including CPR and first aid.
• Ensure passengers and the aircraft comply with safety, security, and operational standards.
• Conduct safety demonstrations, public announcements, and passenger instructions clearly and professionally.
• Complete all required reports, paperwork, and documentation related to incidents, safety, or service.
• Retrieve and store items in overhead bins up to 67 inches from the floor.
• Operate and secure aircraft doors weighing up to 60 lbs.
• Push and pull food and beverage carts requiring up to 32 lbs. of force.
• Perform tasks involving frequent walking, bending, reaching above shoulder height, and lifting up to 75 lbs., with or without accommodation.
• Independently operate all galley/cabin service equipment and in-flight entertainment systems.
• Maintain the cleanliness and orderly appearance of the cabin, galley, and lavatories.
• Adhere to all safety-conscious behaviors in daily operations.
• Perform additional duties as assigned by leadership or the Pilot-in-Command.

Requirements

• Ability to maintain cabin safety and respond to in-flight emergencies.
• Strong attention to detail.
• Excellent interpersonal skills.
• Ability to remain calm and effective under pressure.
• Ability to follow established safety protocols.
• Ability to provide exceptional service.
• Ability to manage in-flight situations professionally.
• Ability to complete all required documentation and reports accurately.
• Ability to perform tasks requiring frequent walking, bending, reaching above shoulder height, and lifting up to 75 lbs. with or without accommodation.
• Physical ability to retrieve and store items in overhead bins (up to 67 inches from the floor).
• Physical ability to operate and secure aircraft doors weighing up to 60 lbs.
• Physical ability to push and pull food and beverage carts requiring up to 32 lbs. of force.

Qualifications

• Compliance with all FAA regulations and company policies.
• Completion of required reports, paperwork, and documentation.

Compensation and Benefits

• Starting annual salary of $34,000.00, with annual increases to a maximum of $42,500.00.
• Retention bonus of up to $2,000.00 per year once maximum salary is reached.
• Eligibility for pay incentives for additional trips worked or assigned, based on schedule and meeting certain thresholds.
• Eligibility for health, vision, and dental insurance, short/long-term disability, and voluntary life insurance (effective the first day of the month following hire date).
• 401(k) Savings Plan eligibility (effective the first day of the month following hire date) with a company matching contribution up to 6% of eligible compensation.
• Accrual of up to 56 hours of paid sick leave per year, with unused leave rolling over annually up to 480 hours.
• Vested vacation hours available on January 1st following the hire date, in accordance with Company policies.
• Non-Revenue/Space Available (NRSA) travel privileges on Contour upon hire, with access to MyID Travel after 6 months of active service.
• Eligibility for various leaves of absence, including medical, non-medical family care, maternity/paternity, and personal leave.