United Airlines Flight Attendant
Join the United Inflight team and become a part of our shared purpose: Connecting people, Uniting the world.
United Airlines, the largest airline in aviation history, is seeking passionate individuals to join our team of Flight Attendants. We are an industry leader in employee engagement, customer service, environmental sustainability, and diversity, equity, and inclusion. This is a remarkable opportunity to embark on a fulfilling career with a company that prioritizes its employees and their contributions.
As a United Flight Attendant, you will enjoy:
- Travel Privileges: Fly around the world on United and share the experience with loved ones.
- Outstanding Benefits: Comprehensive benefits package including 401(k), health, dental, and vision insurance, an Employee Assistance Plan, and paid time off.
- Competitive Compensation: Starting hourly pay of $28.88/hour with top of base scale at $67.11/hour, with seniority-based pay increases and additional compensation for language skills, lead positions, and international trips.
- Comprehensive Training: Begin your journey with a 6.5-week training program in Houston, TX, where you will learn United safety and customer service standards. Upon successful completion, you will become a full-time employee and be assigned to one of our seven hubs - Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles, or one of our other Flight Attendant base locations. Relocation funds are not provided. A $140/week per diem is provided during training, along with accommodations, breakfast, and lunch.
Key Responsibilities:
- Safety First: Ensure the highest levels of safety for all passengers and crew members.
- Customer Service: Provide exceptional customer service with a "People-First" demeanor, adapting to different customer-facing scenarios and demonstrating a passion for service with optimism and positivity. Develop customer loyalty through excellent service.
- Flexibility: Be available for global assignments 24/7, including nights, weekends, holidays, and extended hours. Fulfill reserve assignments on short notice and be prepared for extended time away from base. Dependability and timeliness are crucial in this role.
- Teamwork: Contribute as a team member while demonstrating the ability to work independently.
- Dream Realization: Enjoy the opportunity to travel the world, explore diverse cultures, and create memorable experiences for every customer on every flight.
Qualifications:
- At least 21 years of age at the time of application.
- High school graduate or GED; 2 or more years of college preferred.
- At least one year of customer service experience in a service industry setting (such as retail, hospitality, food service, teaching/education, aviation, or social service).
- Must be able to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
- Ability to speak, read, write, and understand English fluently. Ability to hear all types and ranges of sound.
- Must be able to read and speak Hebrew language fluently.
- Effectively communicate in high-stress situations such as aircraft evacuations, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
- Maintain a professional appearance and adhere to United's uniform, hair, tattoo, and piercing guidelines.
- Tattoos are NOT permitted on the head, hands, or neck, including behind the ear. Visible tattoos on arms, wrists, legs, and feet are permitted, but the visible portion must not be larger than a credit card/employee badge (3.5 inches long x 2.24 inches wide) or must be covered with standard uniform pieces. Visible tattoos must not be offensive (including but not limited to tattoos that are violent, obscene, sexual, racist, or contain objectionable content or imagery that includes weapons).
- Decorative covers, adornments, and/or jewelry on teeth or in the mouth are not permitted.
- Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for required tasks.
- Must possess a valid passport prior to application with 18 months of validity remaining prior to expiration.
- Current physical possession of a valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions. The passport must be in good condition and have at least 18 months of remaining validity at the time of application. Having applied for a passport book or waiting for a renewed passport book is not sufficient to meet this requirement. There may be extensive wait times to receive a passport and you must have one in your possession prior to starting training.
- Ability to travel to and from all countries served by United without any restrictions.
- Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bins or window exits), and push and pull beverage carts (up to 250 lbs.).
- Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on, in order to operate all necessary equipment, machinery, and doors.
- Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
- Willingness to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner.
- Must be legally authorized to work in the United States.
- Must be willing and able to work a flexible schedule in support of United's 24/7 operation (must be available to work weekdays, weekends, holidays, etc.).
Onboarding and Training:
- Flight Attendant trainees must successfully demonstrate an evacuation drill in the water (pool) during training.
- Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
- Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana are prohibited due to the safety-sensitive nature of the Flight Attendant position.
- Must be able to pass a 10-year background check, including criminal background history. Your background must not prohibit travel to or from anywhere United flies.
Compensation and Benefits:
- United offers a competitive compensation package, including competitive pay, exceptional benefits, and travel privileges.
- Additional compensation for language skills, lead positions, and international trips.
- Competitive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
- Flight privileges: you, your family, and friends can fly anywhere in the world on standby.
- United offers inclusive uniform standards where employees feel welcome to be their authentic selves at work and celebrate their individuality.
- United prioritizes safety and cleanliness for both employees and customers.
- During training, United provides a $140/week stipend, along with accommodations, and two meals provided per day. Successful training graduates will receive a $1,000 bonus.
United Airlines is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.