United Airlines Flight Attendant - Connecting People, Uniting the World
Overview:
United Airlines, the largest airline in aviation history, invites you to join our dynamic Inflight team and become a part of our shared purpose - connecting people and uniting the world. We are an industry leader in employee engagement, customer service, environmental sustainability, and diversity, equity, and inclusion.
As a United Flight Attendant, you will have the unique opportunity to experience the world while working. With our extensive network and rapid growth, we offer a rewarding and fulfilling career path. We provide comprehensive training and do not require prior aviation experience or a college degree.
Travel Privileges:
Enjoy the benefit of flying around the world on United, bringing your loved ones along.
Outstanding Benefits:
United offers a comprehensive benefits package, including a 401(k) plan, health, dental, and vision insurance, an Employee Assistance Plan, and paid time off for sick leave and vacation.
Competitive Compensation:
The starting hourly flight pay is $28.88, with a top base scale of $67.11. Seniority-based pay increases, additional compensation for language skills, lead positions, and international trips are also available.
Comprehensive Training:
You will undergo 6.5 weeks of training learning United's safety and customer service standards. Upon successful completion, you will be assigned to one of our hubs - Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles, or another flight attendant base location. During training, United provides a $140/week per diem, accommodations, breakfast, and lunch.
Inflight Crew Member Proficiencies:
- Safety First: Prioritize and ensure the highest levels of safety.
- A "People-First" Demeanor: Demonstrate adaptability and responsiveness in diverse customer-facing scenarios. Serve with optimism and positivity, engaging directly with customers through exceptional interpersonal skills, sound judgment, and the ability to resolve issues with understanding, compassion, and grace.
- Influence Customer Loyalty: Deliver outstanding service, fostering customer loyalty and representing United with pride and distinction.
- Flexibility: As a United Flight Attendant, you will be available for global assignments 24/7, including nights, weekends, holidays, and extended hours. You will fulfill reserve assignments on short notice and be away from your base for days at a time. Dependability and timeliness are essential for success in this role.
- Team Player: Possess a proven track record of working independently and as part of a team.
- Turn Dreams into Reality: Embrace the opportunity to travel the world, explore new cultures, and craft memorable experiences for every customer on every flight, every day.
Qualifications and Requirements:
- 21 years of age or older at the time of application.
- High school graduate or GED, with a preference for 2 or more years of college.
- Minimum of one year of customer service experience in the service industry (e.g., retail, hospitality, food, teaching/education, aviation, social service).
- Clear, concise, and organized verbal communication skills, with the ability to speak loudly enough to be heard in an emergency.
- Fluency in speaking, reading, writing, and understanding English.
- Ability to hear all types and ranges of sound.
- Fluency in speaking and reading Italian.
- Effective communication skills in high-stress situations, such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
- Professional appearance, excellent grooming standards, and willingness to adhere to uniform, hair, tattoo, and piercing guidelines.
- Tattoos are NOT permitted on the head, hands, or neck, including behind the ears. Visible tattoos on arms, wrists, legs, and feet are allowed, but the visible portion must not exceed the size of a credit card or employee badge or must be covered with standard uniform pieces. Visible tattoos must not be offensive (including but not limited to tattoos that are violent, obscene, sexual, racist, or contain objectionable content or imagery that includes weapons).
- Decorative covers, adornments, and/or jewelry on teeth or in the mouth are not permitted.
- Proficiency in operating electronic devices (phones, tablets, laptops, etc.) for task completion.
- A valid passport with 18 months of remaining validity before expiration.
- Current physical possession of a valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions.
- Ability to travel to and from all countries served by United without restrictions.
- Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage), and push and pull beverage carts (up to 250 lbs.).
- Successful completion of a functional reach assessment (76-inch vertical and 43.5-inch horizontal reach, simultaneous, without shoes on) to operate equipment, machinery, and doors.
- Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
- Willingness to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner.
- Legal authorization to work in the United States.
- Willingness and ability to work a flexible schedule to support United's 24/7 operation (including weekdays, weekends, holidays, etc.).
Onboarding and Training:
- Flight attendant trainees must successfully demonstrate an evacuation drill in the water (pool) during training.
- Pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests are mandatory.
- Successful completion of DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana are prohibited due to the safety-sensitive nature of the Flight Attendant position.
- Successful completion of a 10-year background check, including criminal background history. Background must not prohibit travel to or from any location served by United.
What United Provides:
- United offers a competitive compensation package, including competitive pay, exceptional benefits, and travel privileges.
- Additional compensation for language skills, lead positions, and international trips.
- Comprehensive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
- Flight privileges: You, your family, and your friends can fly anywhere in the world on stand-by.
- Inclusive uniform standards that allow employees to be their authentic selves at work.
- Priority on safety and cleanliness in the travel experience for employees and customers.
- During training, United provides a $140/week stipend, accommodations, and two meals per day. Successful training graduates will receive a $1,000 bonus.
Job Posting End Date: 08/22/2024
Equal Opportunity Employer: Minorities/Women/Veterans/Disabled/LGBT
This is a summary of the United Airlines Flight Attendant job description. For a complete and official overview, please refer to the official job description document.