United Airlines Flight Attendant
Embark on a rewarding career with United Airlines, connecting people and uniting the world.
As the largest airline in aviation history, United Airlines is a leader in employee engagement, customer service, environmental sustainability, and diversity, equity, and inclusion. Join our team of over 25,000 active flight attendants and experience the world while making a difference.
This exciting opportunity offers:
- Global Travel: Enjoy travel privileges on United flights, bringing loved ones along for the adventure.
- Comprehensive Benefits: Benefit from a competitive compensation package including 401(k), health/dental/vision insurance, and an Employee Assistance Plan. Enjoy paid time off for sick leave and vacations.
- Competitive Pay: Earn a starting hourly rate of $28.88/hour, with a top base scale of $67.11/hour. Receive seniority-based pay increases and additional compensation for language skills, lead positions, and international trips.
- Exceptional Training: Commence your journey with a 6.5-week training program in Houston, TX, learning United's safety and customer service standards. Upon successful completion, you will be welcomed as a full-time employee and assigned to one of our seven hubs (Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles) or other flight attendant base locations (relocation funds not provided). United provides a $140/week per diem, along with accommodations, breakfast, and lunch during training.
Responsibilities:
- Safety First: Ensure the highest levels of safety for all passengers and crew members.
- People-First Approach: Demonstrate a "People-First" demeanor, adapting and responding to diverse customer-facing scenarios with optimism and positivity. Engage with customers through exceptional interpersonal skills, sound judgment, and the ability to resolve issues with understanding, compassion, and grace. Cultivate customer loyalty through outstanding service and represent United with pride and distinction.
- Flexibility: With the world's most comprehensive route network, United's flight attendants are available for global assignments 24/7, including nights, weekends, holidays, and extended hours. Fulfill reserve assignments on short notice and be away from your base for days at a time. Dependability and timeliness are critical to meeting customer expectations.
- Teamwork: Possess a consistent track record of working independently and as part of a team.
- Dream Realization: Travel the world, explore new cultures, and create memorable experiences for every customer, every flight, every day.
Qualifications:
- Age: 21 years or older at the time of application.
- Education: High school graduate or GED; 2 or more years of college preferred.
- Customer Service: At least one year of customer service experience in the service industry (such as retail, hospitality, food, teaching/education, aviation, social service).
- Communication: Ability to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
- Language: Ability to speak, read, write, and understand English fluently.
- Hearing: Ability to hear all types and ranges of sound.
- German Proficiency: Must be able to read and speak German fluently.
- Stress Management: Effectively communicate in high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
- Appearance: Maintain a professional appearance, adhering to United's uniform, hair, tattoo, and piercing guidelines.
- Tattoos: Tattoos are not permitted on the head, hands, or neck, including behind the ear. Visible tattoos on arms, wrists, legs, and feet are permitted, but the visible portion must not be larger than a credit card/employee badge (3.5 inches long x 2.24 inches wide) or must be covered with standard uniform pieces. Tattoos must not be offensive (including but not limited to tattoos that are violent, obscene, sexual, racist, or contain objectionable content or any imagery that includes weapons).
- Oral Adornments: Decorative covers, adornments, and/or jewelry on teeth or in the mouth are not permitted.
- Technology: Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for required tasks.
- Passport: Must possess a valid passport prior to application, with 18 months of validity remaining before expiration.
- Travel Eligibility: Ability to travel to and from all countries United serves without restrictions.
- Physical Requirements: Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bin or window exit), and push and pull beverage carts (up to 250 lbs.).
- Functional Reach: Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on, in order to operate all necessary equipment, machinery, and doors.
- Seating: Ability to sit in an assigned jump seat with a seatbelt and shoulder harness fastened.
- Food and Beverage Service: Expectation to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner.
- Legal Authorization: Must be legally authorized to work in the United States.
- Schedule Flexibility: Must be willing and able to work a flexible schedule in support of United's 24/7 operation (must be available to work weekdays, weekends, holidays, etc.).
- Onboarding and Training: Flight attendant trainees must successfully demonstrate an evacuation drill in the water (pool) during training. Must be willing to complete pre-employment DOT drug screens, comprehensive background checks, fingerprinting, and vision/hearing tests. Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana are prohibited due to the safety-sensitive nature of the Flight Attendant position. Must be able to pass a 10-year background check, including criminal background history. Your background must not prohibit travel to or from anywhere United flies.
Compensation and Benefits:
- Competitive Pay: United offers competitive pay, exceptional benefits, and travel privileges.
- Additional Compensation: Receive additional compensation for language skills, lead positions, and international trips.
- Benefits Package: Enjoy comprehensive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
- Flight Privileges: Benefit from United's flight privileges for yourself, family, and friends, allowing stand-by travel anywhere in the world.
- Inclusive Culture: United values inclusivity, creating an environment where employees feel welcome to be their authentic selves at work and celebrate their individuality.
- Safety and Cleanliness: United prioritizes safety and cleanliness for both employees and customers.
- Training Stipend: During training, United provides a $140/week stipend, along with accommodations and two meals provided per day. Successful training graduates receive a $1,000 bonus.
To learn more about the daily experiences of a United Flight Attendant, visit the following links:
Day in the Life of a United Flight Attendant
Official United Airlines Flight Attendant Job Description
The Job Posting End Date is: October 31, 2024
Equal Opportunity Employer — Minorities/Women/Veterans/Disabled/LGBT