United Airlines Flight Attendant - Embark on a Journey of Service and Exploration
Join the United Inflight Team and become part of our shared purpose - Connecting people, Uniting the world. United Airlines, the largest airline in aviation history, seeks passionate individuals to join its renowned flight attendant team. As an industry leader in employee engagement, customer service, environmental sustainability, and diversity, equity, and inclusion, United offers a rewarding career with unparalleled opportunities for personal and professional growth.
A World of Possibilities Awaits
With over 25,000 active flight attendants, United's expansive network provides unique opportunities to see the world while working. No prior schooling or college degree is required, as comprehensive training is provided by United.
Exceptional Compensation and Benefits
- Competitive Pay: Enjoy a starting hourly rate of $28.88, reaching a top base scale of $67.11 per hour. Seniority-based pay increases and additional compensation are available for language skills, leadership positions, and international trips.
- Comprehensive Benefits: Access to 401(k), health/dental/vision insurance, and an Employee Assistance Plan for you and your family. Enjoy paid time off for sick leave and vacation.
- Travel Privileges: Experience the world with unlimited travel privileges for you and your loved ones on United Airlines.
Transformative Training and Development
- Industry-Leading Training: Commence your career with an immersive 6.5-week training program in Houston, TX, learning United's safety and customer service standards.
- Full-Time Employment: Upon successful completion of training, you will be welcomed as a full-time employee, assigned to one of United's seven hubs - Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles, or other designated flight attendant bases (relocation funds not provided).
- Financial Support: Receive a $140/week per diem, accommodations, and breakfast and lunch during training.
Inflight Crew Member Proficiencies
- Safety First: Demonstrate unwavering commitment to the highest safety standards.
- Customer-Centric Approach: Exhibit a "People-First" demeanor, adapting and responding to diverse customer situations with optimism and positivity. Provide exceptional interpersonal skills, sound judgment, and a compassionate approach to resolving issues. Foster customer loyalty through outstanding service.
- Flexibility: With the most comprehensive route network globally, United flight attendants are available for global assignments 24/7, including nights, weekends, holidays, and extended hours. Flexibility to fulfill reserve assignments on short notice and be away from your base for extended periods is crucial. Dependability and timeliness are paramount for meeting customer expectations.
- Team Player: Possess a proven ability to work both independently and effectively as part of a team.
Live Your Dream: Travel, Explore, and Create Memorable Experiences
Turn your passion for travel and service into a rewarding career. Join United Airlines and embark on a journey of discovery, connecting with diverse cultures and creating unforgettable experiences for customers on every flight.
Qualifications
- Age: At least 21 years old at the time of application.
- Education: High school graduate or GED; 2 or more years of college preferred.
- Experience: At least one year of customer service experience in the service industry (e.g., retail, hospitality, food, teaching/education, aviation, social service).
- Communication Skills: Ability to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
- Language Proficiency: Fluency in English, including speaking, reading, writing, and comprehension. Fluency in Italian is also required.
- Communication Under Stress: Ability to communicate effectively in high-stress situations, such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
- Appearance: Professional appearance, excellent grooming standards, and willingness to adhere to uniform, hair, tattoo, and piercing guidelines.
- Tattoos are NOT permitted on the head, hands, or neck, including behind the ear. Visible tattoos on arms, wrists, legs, and feet are permitted, but the visible portion must be no larger than a credit card/employee badge (3.5 inches long x 2.24 inches wide) or covered with standard uniform pieces. Tattoos must not be offensive (including, but not limited to, tattoos that are violent, obscene, sexual, racist, or contain objectionable content or imagery that includes weapons).
- Decorative covers, adornments, and/or jewelry on teeth or in the mouth are not permitted.
- Technology: Proficient in operating electronic devices (phones, tablets, laptops, etc.) for completing required tasks.
- Passport and Travel: Possess a valid passport with at least 18 months of remaining validity prior to expiration. Ability to travel to and from all countries United serves without any restrictions.
- Physical Requirements: Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (e.g., luggage), and push and pull beverage carts (up to 250 lbs.). Must pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on, to operate all necessary equipment, machinery, and doors.
- Other: Must be legally authorized to work in the United States. Ability to work a flexible schedule in support of United's 24/7 operation.
Onboarding and Training
- Evacuation Drill: Flight attendant trainees must successfully demonstrate an evacuation drill in the water (pool) during training.
- Background Checks: Must be willing to complete pre-employment DOT drug screens, comprehensive background checks, fingerprinting, and vision/hearing tests.
- Drug Screening: Must pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana are prohibited due to the safety-sensitive nature of the Flight Attendant position.
- Background Check: Must pass a 10-year background check, including criminal background history. Your background must not prohibit travel to or from any destination served by United.
Delivering Your Best: Recognition and Reward
- Competitive Compensation: United offers a competitive compensation package, including pay, benefits, and travel privileges.
- Additional Compensation: Receive additional compensation for language skills, leadership positions, and international trips.
- Exceptional Benefits: Enjoy comprehensive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
- Flight Privileges: Utilize stand-by travel privileges for you, your family, and friends to fly anywhere in the world on United Airlines.
- Inclusive Workplace: United promotes inclusive uniform standards, allowing employees to be their authentic selves at work and celebrate their individuality.
- Safety and Cleanliness: United prioritizes safety and cleanliness for both employees and customers.
- Training Stipend and Bonus: Receive a $140/week stipend during training, along with accommodations and two meals per day. Successful training graduates will receive a $1,000 bonus.
See a Day in the Life of a United Flight Attendant
To gain insight into the daily experiences of a first-year Flight Attendant, access the "Day in the Life" document at [https://dn9tckvz2rpxv.cloudfront.net/united.jobs/FA-Day-In-The-Life.pdf].
Important Note:
This description provides a summary of the qualifications and requirements for the Flight Attendant position. For complete details, please refer to the Official United Airlines Flight Attendant Job Description at [https://media.united.com/assets/m/3bba13ac59854349/original/Microsoft-Word-OfficialFlightAttendantJobDescription-9-5-23.pdf].
Equal Opportunity Employer
United Airlines is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Join the United Inflight Team and embark on a fulfilling career, connecting people and uniting the world.