United Airlines Flight Attendant - Connecting People, Uniting the World

Embark on a rewarding career as a Flight Attendant with United Airlines, the world's largest airline and a leader in employee engagement, customer service, environmental sustainability, and diversity, equity, and inclusion.

Overview

Join a team of over 25,000 dedicated Flight Attendants who are passionate about connecting people and uniting the world. United offers a comprehensive network, unparalleled opportunities for global travel, and a dynamic work environment.

Responsibilities

As a United Flight Attendant, you will play a vital role in ensuring a safe and enjoyable travel experience for every passenger. Your responsibilities will include:

Safety First: Prioritize the safety of all passengers and crew members by strictly adhering to United's safety protocols and emergency procedures.
Exceptional Customer Service: Demonstrate a "people-first" demeanor, providing attentive and compassionate service to diverse customer needs. Resolve issues with understanding, grace, and a commitment to exceeding expectations.
Flexibility and Teamwork: Adapt to a dynamic work schedule, including overnight shifts, weekends, holidays, and extended hours, with a willingness to travel globally on short notice. Collaborate effectively as part of a team and contribute to a positive work environment.

Qualifications

To be considered for this exciting opportunity, candidates must meet the following qualifications:

Minimum age of 21 years at the time of application.
High school diploma or equivalent; a college degree is preferred.
At least one year of experience in a customer service role within the service industry (e.g., retail, hospitality, food service, teaching/education, aviation, social service).
Excellent verbal communication skills, with the ability to speak clearly and loudly in emergency situations.
Fluency in both spoken and written English, with the ability to read and speak Japanese fluently.
Ability to hear all types and ranges of sound.
Demonstrated ability to effectively communicate and remain composed in high-stress situations, such as aircraft evacuations, security threats, delays, medical emergencies, severe weather, and turbulence.
Professional appearance and adherence to United's uniform, hair, tattoo, and piercing guidelines.
Tattoos are not permitted on the head, hands, or neck, including behind the ears. Visible tattoos on arms, wrists, legs, and feet must be no larger than a credit card and must not contain offensive imagery.
Decorative covers, adornments, and jewelry on teeth or in the mouth are not permitted.
Proficiency in operating electronic devices for task completion.
Valid passport with at least 18 months of validity remaining at the time of application.
Ability to travel to and from all countries served by United Airlines without restrictions.
Physical capabilities to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage), and push/pull beverage carts (up to 250 lbs.).
Ability to pass a functional reach assessment (76-inch vertical and 43.5-inch horizontal reach).
Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
Willingness to serve and/or sell food and beverages (including alcohol) in a professional manner.
Legal authorization to work in the United States.
Willingness to work a flexible schedule, including weekdays, weekends, holidays, and overnight shifts.

Training and Onboarding

Successful applicants will undergo a comprehensive 6.5-week training program in Houston, TX. Training includes:

United safety and customer service standards.
Evacuation drill in the water (pool).
Pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
DOT/FAA pre-employment and randomized drug screens.
10-year background check.

Compensation and Benefits

United Airlines offers a competitive compensation package that includes:

Starting hourly pay of $28.88/hour, with a top-of-base scale of $67.11/hour, based on seniority and performance.
Additional compensation for language skills, lead positions, and international trips.
Comprehensive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
Flight privileges: Employees, their families, and friends can travel on standby flights worldwide.
Inclusive uniform standards that encourage employees to express their individuality.
A $140/week stipend, accommodations, and two meals per day during training.
A $1,000 bonus upon successful completion of training.

To learn more about a day in the life of a United Flight Attendant, please visit: [Link to PDF about a day in the life of a United Flight Attendant]

Official United Airlines Flight Attendant Job Description: [Link to PDF of official job description]

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Job Posting End Date: 10/31/2024