United Airlines Flight Attendant
Join United Inflight and be part of our shared purpose – Connecting people, Uniting the world.
United Airlines, the largest airline in aviation history, offers an exciting opportunity to join our team of over 25,000 active Flight Attendants. We are industry leaders in employee engagement, customer service, environmental sustainability, and diversity, equity, and inclusion. With a global network that continues to expand, our Flight Attendants enjoy the unique opportunity to see the world while working. No special schooling or college degree is required, as United provides comprehensive training.
Benefits and Compensation:
- Competitive Pay: Starting hourly pay of $28.88/hour, with top of base scale at $67.11/hour. Seniority-based pay increases and additional compensation for language skills, lead positions, and international trips.
- Exceptional Benefits: 401(k), health/dental/vision insurance, an Employee Assistance Plan for employees and their families, paid time off for sick leave and vacation.
- Travel Privileges: Enjoy worldwide travel on United Airlines, with the ability to bring loved ones along.
Training and Career Development:
- Comprehensive Training: Begin with a 6.5-week program in Houston, TX, learning United safety and customer service standards. Upon successful completion, new employees are assigned to one of our seven hubs – Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles, or other flight attendant base locations (relocation funds not provided).
- Stipend and Accommodations: United provides a $140/week per diem, along with accommodations, breakfast, and lunch during training.
Job Responsibilities:
- Safety First: Ensure the highest levels of safety for all passengers and crew members.
- Customer-Focused Service: Possess a "people-first" demeanor and ability to adapt to various customer-facing scenarios. Provide exceptional service with optimism and positivity.
- Interpersonal Skills: Effectively communicate with customers, demonstrating strong interpersonal skills, good judgment, and the ability to resolve issues with understanding, compassion, and grace. Influence customer loyalty through outstanding service and represent United with pride and distinction.
- Flexibility: With a global route network, United Flight Attendants are available for assignments 24/7, including nights, weekends, holidays, and extended hours. Responsibilities include fulfilling reserve assignments on short notice and being away from the base for extended periods. Dependability and timeliness are critical to this role.
- Teamwork: Demonstrate a consistent track record of working independently as well as a part of a team.
- Dream Realization: Have fun, travel the world, explore new cultures, and craft memorable experiences for every customer, every flight, every day.
Qualifications and Requirements:
- Minimum age of 21 years at the time of application.
- High school graduate or GED; 2 or more years of college preferred.
- At least one year of customer service experience in the service industry (such as retail, hospitality, food, teaching/education, aviation, social service).
- Ability to speak, read, write, and understand English fluently.
- Must be able to speak and read Japanese fluently.
- Ability to hear all types and ranges of sound.
- Effectively communicate in high-stress situations, such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
- Professional appearance, excellent grooming standards, and willingness to follow uniform, hair, tattoo, and piercing guidelines.
- Tattoos are NOT permitted on the head, hands, or neck, including behind the ear. Visible tattoos on arms, wrists, legs, and feet are permitted, but the visible portion must not be larger than a credit card (3.5 inches long x 2.24 inches wide) or must be covered with standard uniform pieces. Tattoos must not be offensive (including but not limited to tattoos that are violent, obscene, sexual, racist, or contain objectionable content or any imagery that includes weapons).
- Decorative covers, adornments, and/or jewelry on teeth or in the mouth are not permitted.
- Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for required tasks.
- Possession of a valid passport with 18 months of remaining validity prior to application.
- Ability to travel to and from all countries United serves without any restrictions.
- Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage), and push and pull beverage carts (up to 250 lbs.).
- Ability to pass a functional reach assessment (combined 76-inch vertical and 43.5-inch horizontal reach, simultaneous, without shoes on).
- Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
- Willingness to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner.
- Must be legally authorized to work in the United States.
- Must be willing and able to work a flexible schedule in support of United's 24/7 operation (must be available to work weekdays, weekends, holidays, etc.).
Onboarding and Training:
- Flight attendant trainees must successfully demonstrate an evacuation drill in the water (pool) during training.
- Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
- Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana are prohibited due to the safety-sensitive nature of the Flight Attendant position.
- Must be able to pass a 10-year background check, including criminal background history. Your background must not prohibit travel to or from anywhere United flies.
Employee Benefits:
- United offers a competitive compensation package including competitive pay, exceptional benefits, and travel privileges.
- Additional compensation for language skills, lead positions, and international trips.
- Competitive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
- Flight privileges: Employees, their families, and friends can fly anywhere in the world on stand-by.
- United offers inclusive uniform standards, allowing employees to feel welcome to be their authentic selves at work and celebrate their individuality.
- United prioritizes safety and cleanliness for both employees and customers.
- During training, United provides a $140/week stipend, along with accommodations, and two meals provided per day. Successful training graduates will receive a $1,000 bonus.
To learn more about a "Day in the Life" of a United Flight Attendant, click here: [Link to Day in the Life PDF]
Please be advised that the above is not the official overview of qualifications/requirements of the flight attendant position. View the Official United Airlines Flight Attendant Job Description here: [Link to Official Job Description PDF]
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT