Flight Attendant
A leading regional airline in North America seeks a dedicated and professional Flight Attendant to ensure the safety and comfort of passengers while adhering to FAA and Inflight guidelines. The Flight Attendant delivers exceptional customer service, maintains a safe and orderly cabin environment, and contributes to a reliable and on-time flight operation.
Essential Duties:
- Performs all regulatory and assigned cabin duties with constant attention to guests, providing a safe and comfortable onboard experience.
- Maintains thorough knowledge of emergency procedures and equipment, operating emergency exits and aircraft equipment with necessary movements and force (up to 70 pounds).
- Provides food and beverage service, including pushing and pulling moveable carts weighing in excess of 250 pounds.
- Assists passengers with stowing carry-on baggage weighing up to 35 pounds.
- Maintains a neat and orderly cabin environment.
- Collaborates with crewmembers to ensure on-time performance.
- Performs inflight sales and promotional duties as assigned.
- Assists other Customer Service staff as needed.
- Maintains reliable and prompt attendance.
- Presents a professional image, adhering to the company uniform and conduct standards.
- Complies with associate Rules of Conduct and maintains currency of Inflight guides and manuals.
- Fosters the company's core values and culture.
- Performs additional duties as assigned.
Required Knowledge, Skills, and Abilities:
- Possesses polished interpersonal skills, a positive attitude, and a customer-oriented mindset.
- Demonstrates the ability to read, analyze, and interpret technical procedures and governmental regulations.
- Effectively presents information and responds to questions from management, crew, passengers, and the general public.
- Speaks and understands English, including shouted verbal commands during emergency situations.
- Works effectively in a time-sensitive environment and manages stress associated with deadlines and unexpected changes.
- Interprets instructions furnished in written, oral, diagram, or schedule form.
- Remains calm and reacts quickly in emergency situations, including medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, and turbulence.
- Processes information quickly and reacts positively during unexpected situations.
- Controls personal and emotional responses and acts appropriately under high levels of stress.
Education and/or Experience:
- High school diploma or GED.
- Minimum of two years of customer service experience.
- Must be 20 years of age by the date of the first interview.
Preferred Education and/or Experience:
- Additional customer service experience, preferably in an aviation environment.
- Previous Flight Attendant experience.
Other Requirements:
- Willing to serve alcoholic beverages and handle peanuts, meals containing shellfish/seafood, beef, and pork.
- Able to work with animals and around other allergens and products.
- Complies with the company's Flight Attendant Style Guide regarding tattoos and piercings.
- Must have a wingspan of approximately 55 inches or greater to reach and safely operate all necessary equipment on the aircraft.
- Must have the ability to sit in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without extender or other modification.
- Ability to accommodate customers’ special needs/disabilities.
Physical Demands:
- Possesses the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to 70 pounds.
- Capable of lifting objects above shoulders up to 35 pounds.
- Able to push and pull moveable carts weighing in excess of 250 pounds.
- Able to walk and stand for extended periods, sometimes with aircraft turbulence.
- Must be able to stoop, crouch, squat, climb, and kneel.
- Able to see clearly at 20 feet or more with corrective lenses or contacts.
- Able to clearly hear verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise.
- Must be able to sit in the assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
- Must be able to move about the aircraft and perform all required functions freely, effectively, and quickly in a confined environment.
- Able to work extended duty periods on sequential days.
Work Environment:
- Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under stressful conditions.
- Willing and able to work for extended periods of time as well as a varied schedule, including early mornings, nights, overnights, and weekends.
Travel Requirements:
Travel is required up to 100% of the time, including nights, weekends, holidays, and overnight. Willing to relocate based on the company’s operational needs.
Equal Opportunity Employer, Disability and Veteran Accommodations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.