Flight Attendant
Aviation professionals seeking a dynamic and rewarding career are encouraged to apply for the Flight Attendant position. The Flight Attendant is responsible for ensuring the safety and comfort of passengers while adhering to FAA and Inflight guidelines. This individual plays a crucial role in delivering a positive onboard experience and upholding the company's commitment to exceptional customer service.
Essential Duties and Responsibilities:
- Performs all regulatory and assigned cabin duties, providing constant attention to guests while ensuring a safe and comfortable onboard experience.
- Maintains thorough knowledge of emergency procedures and the use of all emergency equipment onboard the aircraft. Operates emergency exits and aircraft equipment, utilizing necessary movements and force up to 70 pounds.
- Provides food and beverage service to passengers, which includes pushing and pulling moveable carts weighing in excess of 250 pounds.
- Assists passengers with stowing carry-on baggage, weighing up to 35 pounds.
- Maintains a neat and orderly cabin environment.
- Contributes to a reliable and on-time operation by collaborating with crewmembers to meet all report times, departure times, and minimum turn times.
- Performs inflight sales and promotional duties as assigned.
- Assists other Customer Service staff as needed with passenger handling or other duties.
- Maintains reliable and prompt attendance in accordance with Company policies and procedures.
- Presents a professional image in conduct and appearance, including adherence to the Company uniform dress code.
- Complies with associate Rules of Conduct as outlined in all applicable manuals.
- Maintains currency of Inflight guides and manuals.
- Fosters the Company’s core values and culture throughout the work environment.
- Performs additional duties as assigned or required.
Required Knowledge, Skills, and Abilities:
- Possesses polished interpersonal skills with a positive attitude and a customer-oriented mindset.
- Ability to read, analyze, and interpret technical procedures and governmental regulations.
- Effectively presents information and responds to questions from management, crew, passengers, and the general public.
- Ability to communicate effectively in English, including shouting verbal commands during emergency situations.
- Willingness to work in a time-sensitive environment and effectively handle stress associated with deadlines and unexpected change.
- Capability to interpret various instructions furnished in written, oral, diagram, or schedule form.
- Ability to remain calm, think, and react quickly in emergency situations, including medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, and turbulence.
- Ability to process information quickly and react positively during unexpected or serious situations.
- Capability to control personal and emotional responses and act appropriately under high levels of stress.
Education and Experience:
- High school diploma or GED, with at least two years of customer service experience.
- Must be 20 years of age by the date of the first interview.
Preferred Education and Experience:
- Additional years of customer service experience, preferably in an aviation environment.
- Previous Flight Attendant experience.
Other Requirements:
- Must be willing to serve alcoholic beverages.
- Must be able and willing to serve and handle peanuts, meals containing shellfish/seafood, beef and pork.
- Ability to work with animals and around other allergens and products.
- Adherence to the company's Flight Attendant Style Guide regarding tattoos and piercings.
- Must have a wingspan of approximately 55 inches or greater.
- Must be able to sit in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without extender or other modification.
- Willing to relocate based on the Company’s operational needs.
Physical Demands:
- Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to 70 pounds.
- Capable of lifting objects above shoulders up to 35 pounds.
- Able to push and pull moveable carts weighing in excess of 250 pounds.
- Able to walk and stand for extended periods, sometimes with aircraft turbulence.
- Must be able to stoop, crouch, squat, climb, and kneel.
- Able to see clearly at 20 feet or more with corrective lenses or contacts.
- Able to clearly hear verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise.
- Must be able to move about aircraft and perform all required functions freely, effectively and quickly in confined environment.
- Able to work extended duty periods on sequential days.
Work Environment:
- Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under stressful conditions.
- The ability to accommodate customers’ special needs/disabilities.
- Willing and able to work for extended periods of time as well as a varied schedule, including early mornings, nights, overnights, and weekends.
Travel Requirements:
- Travel up to 100% of the time, including nights, weekends, holidays and overnights.
Equal Opportunity Employer, Disability and Veteran Accommodations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.