Flight Attendant

Aviation professionals are invited to apply for the position of Flight Attendant. This role is responsible for ensuring the safety and comfort of all passengers, adhering strictly to FAA and Inflight guidelines. The ideal candidate will be a dedicated and highly motivated individual who is committed to delivering exceptional customer service.

Key Responsibilities:

Execute all regulatory and assigned cabin duties, maintaining constant vigilance over passenger safety and comfort to provide an exceptional onboard experience.
Demonstrate comprehensive knowledge of all emergency procedures and the proper utilization of all emergency equipment on board the aircraft, including operating emergency exits with the necessary movements and force up to 70 pounds.
Provide efficient and courteous food and beverage service to passengers, which may involve pushing and pulling moveable carts weighing in excess of 250 pounds.
Assist passengers with stowing carry-on baggage, which may weigh up to 35 pounds.
Maintain a neat, organized, and welcoming cabin environment.
Contribute to the reliability and punctuality of flight operations by collaborating effectively with crewmembers to meet report, departure, and minimum turn times.
Perform inflight sales and promotional duties as assigned.
Provide assistance to other Customer Service staff as needed with passenger handling and other duties.
Maintain consistent and timely attendance in accordance with company policies and procedures.
Present a professional image at all times, in conduct and appearance, and adhere to the Company uniform dress code.
Comply with all associate Rules of Conduct outlined in applicable manuals.
Maintain up-to-date knowledge of all Inflight guides and manuals.
Promote and uphold the Company’s core values and culture throughout the work environment.
Perform additional duties as required or assigned.

Required Knowledge, Skills, and Abilities:

High school diploma or GED is required, in addition to at least two years of customer service experience.
Must be a minimum of 20 years of age by the date of the first interview.
Possess exceptional interpersonal skills, a positive attitude, and a customer-focused mindset.
Must be able and willing to serve alcoholic beverages.
Must be able to serve and handle peanuts, meals containing shellfish/seafood, beef and pork.
Must be able to work with animals and around other allergens and products.
Tattoos are NOT permitted on the head, face, neck, chest, hands, or fingers. Visible tattoos on arms, wrist, legs, ankles, and feet are allowed if less than 2” x 3.25”, otherwise they must be fully covered.
Must have a wingspan of approximately 55 inches or greater to reach and safely operate all necessary equipment on the aircraft.
Must be able to sit in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without extender or other modification. The lap belt measurement is 50 inches when fastened, and the shoulder harness measurement is 40 inches when fastened.
Must not have multiple piercings visible while in uniform.
Demonstrated ability to read, analyze, and interpret technical procedures and government regulations.
Ability to effectively present information and respond to questions from management, crew, passengers, and the public.
Ability to speak and be understood in English, including shouting verbal commands during emergency situations.
Ability to function effectively in a time-sensitive environment and manage stress associated with deadlines and unexpected changes.
Capable of interpreting and following a variety of instructions furnished in written, oral, diagram, or schedule form.
Must be able to remain calm and react quickly in emergency situations, including medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, and turbulence.
Ability to make sound, structured decisions to support operations.
Capable of processing information quickly and reacting appropriately during unexpected and/or serious situations.
Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.
Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to 70 pounds.
Capable of lifting objects above shoulders up to 35 pounds.
Able to push and pull moveable carts weighing in excess of 250 pounds.
Able to walk and stand for extended periods, sometimes with aircraft turbulence.
Must be able to stoop, crouch, squat, climb and kneel.
Able to see clearly at 20 feet or more with corrective lenses or contacts.
Able to clearly hear verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise.
Must be able to sit in the assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
Must be able to move about the aircraft and perform all required functions freely, effectively, and quickly in a confined environment.
Ability to work extended duty periods on sequential days.
Ability to work in a culturally diverse environment and interact professionally with passengers and crew under stressful conditions.
Ability to accommodate customers’ special needs and disabilities.
Willing and able to work a varied schedule, including early mornings, nights, overnights, and weekends.
Ability to travel up to 100% of the time, including nights, weekends, holidays, and overnight stays. Willing to relocate based on the Company’s operational needs.

Preferred Education and/or Experience:

Additional years of customer service experience, preferably in an aviation environment.
Previous Flight Attendant experience.

Equal Opportunity Employer:

This company is an Equal Opportunity Employer and provides accommodations for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About the Company:

Founded in 1974, with headquarters in Indianapolis, Indiana, this company is one of the largest regional airlines in North America. Operating a fleet of over 200 Embraer 170/175 aircraft, they provide scheduled passenger service with 900 daily flights to over 80 cities in the U.S. and Canada. With 50 years of innovation and operational excellence, the company offers an unparalleled work experience for over 6,000 employees. The company fosters a culture of trust, respect, care, and fun.