Republic Airways | Flight Attendant

Flight Attendant

Position Summary

The Flight Attendant is responsible for ensuring the safety and comfort of all passengers while adhering to Federal Aviation Administration (FAA) and Inflight guidelines. This role requires a dedicated individual with a strong commitment to customer service and the ability to maintain composure under pressure.

Essential Responsibilities

• Executes all regulatory and assigned cabin duties with meticulous attention to passenger well-being, providing a safe and pleasant onboard experience.
• Maintains a comprehensive understanding of all emergency procedures and the operation of emergency equipment; proficiently utilizes all emergency exits and aircraft equipment, demonstrating the necessary movements and strength, including the ability to lift and manipulate up to 70 pounds.
• Delivers food and beverage service to passengers, which necessitates the ability to push and pull carts weighing over 250 pounds.
• Assists passengers with stowing carry-on baggage, handling weights of up to 35 pounds.
• Maintains a neat and orderly cabin environment at all times.
• Contributes to a reliable and punctual flight operation by collaborating with crew members to adhere to report times, departure schedules, and minimum turnaround times.
• Conducts inflight sales and promotional activities as designated.
• Supports other Customer Service personnel as needed with passenger interactions and other duties.
• Maintains consistent and reliable attendance in accordance with Company policies and procedures.
• Presents a professional image through both conduct and appearance, including strict adherence to the Company uniform policy.
• Adheres to all Rules of Conduct as outlined in applicable manuals.
• Maintains currency of all Inflight guides and manuals.
• Supports and promotes the Company’s core values and culture within the workplace.
• Undertakes additional duties as assigned or required to ensure operational success.

Required Knowledge, Skills, and Abilities

The successful candidate will possess the following qualifications:

• High school diploma or equivalent (GED) with a minimum of two years of customer service experience.
• Must be at least 20 years of age by the date of the initial interview.
• Polished interpersonal skills with a positive attitude and a customer-centric approach.
• Must be willing to serve alcoholic beverages.
• Must be able and willing to serve and handle peanuts, meals containing shellfish/seafood, beef, and pork.
• Must be able to work with animals and around other allergens and products.
• Adherence to the Company’s Flight Attendant Style Guide, which includes strict guidelines regarding visible tattoos and piercings. Tattoos are not permitted on the head, face, neck (including behind the ear), chest, hands or fingers. Visible tattoos are permitted on the arms, wrists, legs, ankles, and feet if less than 2”x3.25” otherwise they must be fully covered by a listed, approved tattoo coverage method. Multiple piercings are not permitted while in uniform.
• Must possess a wingspan of approximately 55 inches or greater to reach and safely operate all necessary aircraft equipment.
• Must have the physical capability to sit in the Flight Attendant jump seat with the seatbelt and shoulder harness fastened without extender or other modifications that may compromise the harness integrity. (For reference: Lap belt measurement is 50 inches when fastened; shoulder harness measurement is 40 inches when fastened).
• Ability to read, analyze, and interpret technical procedures and governmental regulations.
• Ability to effectively communicate information and respond to inquiries from management, crew, passengers, and the general public.
• Ability to speak and be understood in English, including the use of clear and concise commands during emergency situations.
• Ability to work effectively in a fast-paced environment, handling stress and managing unexpected circumstances with a calm and adaptable approach.
• Ability to interpret instructions presented in various formats, including written, oral, diagram, and schedule form.
• Ability to remain calm and act quickly during all types of emergencies, including but not limited to medical issues, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, and turbulence.
• Demonstrated ability to make decisions that support daily operations, often requiring some deliberation, and the ability to process information swiftly and react positively to unexpected or critical situations.
• Ability to control emotional responses and act appropriately under high levels of stress.

Preferred Qualifications

• Additional years of customer service experience, preferably within an aviation setting.
• Previous experience as a Flight Attendant.

Physical Demands

• Demonstrates the physical strength and agility to reach and operate all emergency equipment using necessary force up to 70 pounds.
• Capable of lifting objects above shoulders up to and including 35 pounds.
• Able to push and pull carts weighing over 250 pounds.
• Able to walk and stand for extended durations, sometimes during turbulent conditions.
• Proficient in stooping, crouching, squatting, climbing, and kneeling.
• Able to see clearly at 20 feet or more with corrective lenses or contacts.
• Able to hear verbal communications clearly in person and over the airplane communication systems amidst ambient aircraft and passenger noise.
• Able to sit in an assigned jump seat with seatbelt and shoulder harness fastened without modifications.
• Able to move freely, effectively, and quickly within the confined aircraft environment.
• Able to work extended duty periods on consecutive days.

Work Environment

• Comfortable and willing to work in a culturally diverse environment, interacting professionally with passengers and crew under stressful conditions.
• Ability to accommodate passengers' special needs and/or disabilities.
• Willing to work extended periods and on a varied schedule, including early mornings, nights, overnights, and weekends.

Travel Requirements

Willing to travel up to 100% of the time, including nights, weekends, holidays, and overnight stays. Willing to relocate based on the Company’s operational requirements.