Position Summary
Reporting to the Flight Attendant Manager, the Flight Attendant serves as an ambassador of safety and customer service for all Perimeter flights. The successful candidate will maintain a safe and comfortable cabin environment while representing the company with professionalism and a commitment to service excellence.
Key Responsibilities and Accountabilities
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Participate in crew briefings and obtain necessary flight information.
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Conduct pre-flight checks of the aircraft, ensuring emergency and safety equipment and commissary supplies are prepared.
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Deliver safety and service announcements and conduct demonstrations.
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Prepare the cabin for take-off, landing, and monitor the cabin during flight.
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Offer a selection of snacks and beverages and ensure the safekeeping of flight revenues in an organized manner.
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Provide leadership, direction, and assistance to passengers and colleagues.
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Perform cabin preparation, grooming, and stock management.
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Complete all pre-flight and post-flight documentation.
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Execute duties in accordance with company policies, procedures, and regulatory requirements.
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Successfully complete a minimum four-week initial training program, including written and practical examinations.
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Demonstrate sensitivity to the unique environmental, cultural, and business needs of diverse northern communities.
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Assist in the offloading of freight as necessary.
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Perform additional duties as assigned.
Minimum Required Education and Experience
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High school diploma or General Education Degree (GED) equivalent.
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Minimum one to two years of customer service experience.
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Ability to obtain and maintain applicable transportation security clearances and additional authorizations.
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Valid passport.
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Indigenous and Cultural Awareness Training is considered an asset.
Personal Characteristics
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Highly flexible with the ability to respond quickly to a dynamic environment.
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Professional, respectful, and possess a positive work attitude.
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Committed to timeliness and on-time performance.
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Motivated with the ability to work independently.
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Effective verbal and written communication skills.
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Capability to handle stressful situations in a calm and effective manner.
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Strong customer service orientation with attention to detail.
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Proven time management skills.
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High level of respect and understanding for First Nations communities.
Working Conditions
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Physically able to perform all listed job duties, including lifting and carrying up to 50 lbs.
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Ability to travel by aircraft and other means as required.
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Requirement to work a flexible schedule, including travel for extended periods.
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Work is performed both indoors and outdoors; the employee must be able to adapt to all outdoor weather conditions.
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Ability to work independently within a single flight attendant environment.