Qatar Airways | Flight Attendant

Qatar Airways is seeking a skilled Manager Cabin Crew to join its Cabin Services department in Doha, Qatar. This role involves overseeing cabin crew performance, ensuring adherence to company standards, and contributing to strategic planning within Cabin Services.

About the Role

The Manager Cabin Crew is responsible for managing, observing, and assessing the performance of cabin crew to ensure compliance with company standards, maintain brand image, and provide guidance for professional development. This position involves leading a team of Performance Managers and collaborating with the Senior Manager Cabin Crew Performance to execute strategic objectives for the Cabin Services Division. Key accountabilities include ensuring onboard service and safety standards, managing crew discipline, facilitating communication, conducting investigations, participating in recruitment, planning manpower development, implementing service changes, and appraising crew performance through key performance indicators and training initiatives.

Requirements

• Bachelor's Degree or equivalent with a minimum of 8 years of job-related experience, OR
• High School Qualification / Vocational Qualification / Diploma or equivalent with a minimum of 9 years of job-related experience.

Qualifications

• High level of ethical standards in a diverse work environment.
• Strong attention to detail.
• Excellent judgment and decision-making skills.
• Ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions.
• Proven success in process and information management.
• Strong command of the English language, both written and verbal.
• Managerial skills, including delegation, workflow management, mentoring, coaching, and fostering teamwork.