Ensuring mandatory safety procedures are followed. Liaising with the flight crew (pilots) to ensure a smooth and well-operated flight with excellent customer communications. Ensuring customer feedback is shared with management and taking an active role in helping management operate and evolve the company to provide the best possible customer experience. Completing and submitting required safety reports.
Provide inflight snack, meal, and beverage service and the sale of onboard products. Assisting customers with a variety of needs including carryon baggage stowage, seating arrangements, and general comfort. Handling onboard incidents and emergencies. Handling a medical incident or emergency, including providing First Aid as required. Ensuring the general orderliness of the aircraft.
Minimum 19 years of age. Legally entitled to work in Canada. Must hold a valid Canadian Passport. As per our Alcohol and Drug Policy, all offers of employment for safety-sensitive roles are conditional on passing pre-employment drug and alcohol testing and background checks. Possess at least a high school diploma. Able to obtain a Transport Canada security clearance. Bilingual (an asset). Must successfully complete a 4-week full-time initial training program in GTA or Calgary.
Must be able to reach 201 cm or 79 inches flat-footed with shoes (emergency equipment requirement). Live within 90 minutes of Pearson International Airport. Must be available and willing to work any hour of the day, and any day of the week or year, as scheduled. Must be available for reserve shifts. Must be comfortable working at high altitudes in a pressurized cabin. Must be comfortable working in confined spaces.
Industry competitive salary. The chance to be part of building something from the ground up. Aggressive growth plans of the organization mean there is no limit to how far you can grow your career with the organization. An environment that promotes a healthy work-life balance. Open and collaborative work environment. You bring your great ideas, and we will put them into action. Comprehensive benefits. The opportunity to travel where we fly.