Luxair | Flight Attendant

About the Role

Luxair Airlines is seeking a Cabin Crew Member (m/f/x) to join its Cabin Crew department. This role involves ensuring the safety, security, and well-being of passengers during all flight operations while adhering to service instructions and commercial guidelines. The position is based at Luxair Airlines.

Responsibilities

• Perform duties related to the safety and security of passengers and flights during normal, abnormal, and emergency operations.
• Ensure effective communication between cabin and flight crew members using applicable terminology.
• Provide assistance to passengers with special needs.
• Administer first aid in medical emergencies on the ground or inflight.
• Stay updated on all regulatory changes, documents, and instructions from Luxair.
• Ensure passenger well-being according to applicable service instructions and commercial communication guidelines.
• Adhere to current regulations and instructions, taking responsibility for in-flight sales processes.
• Report any irregularities, feedback, or suggestions that occur during duty.

Requirements

• Possess a secondary education diploma (Bac) or equivalent.
• Hold a swimming and/or rescue certificate.
• Be at least 18 years old and fit for flights.
• Ability to work irregular schedules, including weekends.
• Willingness to accept layovers at outstations.
• Basic knowledge of standard office applications.
• Customer-oriented with a smart appearance and adherence to uniform dress code.
• Good communication skills in English, French, and German (spoken and written).
• Ability to attend and successfully pass mandatory initial and recurrent training.

Desired Qualifications

• Excellent customer contact skills and a highly service-oriented approach.
• Basic knowledge of Luxembourgish.
• Ability to communicate effectively at all levels, both internally and externally.
• Proficiency in departmental tools.
• Responsible, dynamic, and team-oriented with the ability to manage stress.
• Knowledge of any additional languages is considered a significant asset.