Horizon Air | Flight Attendant

Horizon Air

The Team

Horizon Air is seeking dedicated individuals to join its team as Flight Attendants. This role offers a dynamic and challenging career involving regional travel across the West. Flight Attendants are integral to creating signature inflight experiences while upholding safety as the paramount priority. The position requires individuals who can manage a flexible schedule, are committed to maintaining high service standards, and possess the ability to create memorable moments for passengers.

Role Summary

As the primary representative of Horizon Air, representing Alaska Airlines, the Flight Attendant acts as an authentic and gracious host. The role demands in-depth knowledge of inflight service procedures and the proficiency to execute safety protocols during flights. A strong desire to maintain a positive, approachable demeanor towards both guests and colleagues is essential for fostering an airline environment that people value. This position is represented by a union.

Key Duties

• Ensures full compliance with all safety regulations.
• Verifies all safety equipment on the aircraft is in working order.
• Greets passengers, assists with seating assignments, aids with carry-on baggage stowage, and supports security measures.
• Explains and demonstrates the use of safety equipment and emergency procedures.
• Prepares and serves meals and beverages, including alcoholic options.
• Effectively markets onboard products and processes sales using a mobile device.
• Manages and resolves passenger situations calmly during flight, including medical emergencies.
• Answers questions regarding flight operations and provides destination information.
• Performs other duties as assigned.

Required Experience, Education & Skills

• A minimum of two years of customer or community service experience.
• Uncompromising dedication to safety.
• Ability to fit within specific aircraft dimensions (e.g., jump seat, harness, cabin aisle, emergency exits).
• Ability to meet the company's grooming, uniform, and appearance standards.
• Demonstrated physical ability to perform the duties of a flight attendant.
• Willingness and ability to relocate to any of the flight attendant bases: Seattle, WA; Portland, OR; Medford, OR; Boise, ID; Spokane, WA; Anchorage, AK; Everett, WA.
• Willingness to serve alcohol.
• Basic computer literacy and comfort with technology.
• Flexibility to work varied schedules, including nights, weekends, and holidays.
• Ability and willingness to travel extensively.
• Adaptability to perform diverse duties and work effectively under stress.
• Ability to attend four weeks of paid training in Portland, OR.
• Possession or ability to obtain a current passport granting unlimited access in and out of the United States. Employees with non-U.S. passports require appropriate travel documentation. Must be able to fly unrestricted in and out of Canada.
• Ability to communicate fluently in English.
• High school diploma or equivalent.
• Minimum age of 21 years old.
• Authorization to work in the U.S.

Additional Details

Candidates will be required to complete an audio assessment, approximately 40 minutes in duration, as part of the application process.

Training Requirement: Mandatory paid training will be conducted in Portland, OR, and consists of four weeks.

Tattoo Policy: No visible tattoos are permitted on the face, front of the neck, or chest. One tattoo the size of a quarter or smaller is allowed per hand. Tattoos in other areas must not exceed the size of a credit card and must not be offensive. Employees may have one tattoo per arm, leg, foot, back of neck, and behind each ear. Tattoos on the back of the neck and behind the ears are permitted only if they are not visible when viewed directly. Tattoos may only be covered by a uniform piece or approved jewelry/watch; covering with makeup is not permitted.

SIDA Badge Requirements

Employment in this role requires the ability to obtain and maintain a Security Identification Display Area (SIDA) badge provided by the airport authority. Failure to qualify for or loss of a SIDA badge will result in termination of employment.

Job-Specific Leadership Expectations

Employees are expected to embody company values including prioritizing safety, acting with integrity, demonstrating kindness, achieving performance goals, and striving for excellence.

Salary Details

Starting Rate: USD $20.66/Hr (First year step rate, per contract).

Salary and pay steps are governed by the collective bargaining agreement between Horizon Air and the AFA.

Total Rewards

Compensation and benefits at Alaska Airlines and Horizon Air may vary based on company, location, scheduled hours, length of employment, and employment status.

• This role's pay is determined by the collective bargaining agreement.
• Free stand-by travel privileges on Alaska Airlines & Horizon Air.
• Comprehensive well-being programs covering medical, dental, and vision benefits.
• Generous 401k match program.
• Quarterly and annual bonus opportunities.
• Generous holiday and paid time off.

Further information on Total Rewards is available on the company's career site.

FLSA Status: Non-Exempt

Employment Type: Full-Time

Regular/Temporary: Regular

Requisition Type: Frontline

Apply by: 7:00 PM Pacific Time on 7/6/2025

Location: Portland, OR - Flight Attendant

Regulatory Information

Equal Employment Opportunity Policy Statement

It is the policy of Alaska Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.

To implement this policy, we will:

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;

(2) Ensure that employment decisions are based only on valid job requirements; and

(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.

Government Contractor & Department of Transportation (DOT) Regulations

Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.

Job Locations: USA-OR-Portland | USA-AK-Anchorage | USA-WA-SeaTac | USA-OR-Medford | USA-ID-Boise | USA-WA-Spokane | USA-WA-Everett

Requisition ID: 2025-14791

Category: Flight Attendants