Flight Attendant
Overview
Envoy Air, a wholly owned subsidiary of American Airlines Group, offers stable, secure, and fast-growing career opportunities within the dynamic world of aviation. The company provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. Joining the Envoy Air team means becoming part of a group committed to providing outstanding service and contributing to on-time departures and arrivals across a vast global network. This role offers stimulation, challenge, and significant opportunities for career development.
Envoy Air provides exceptional employee flight privileges across the entire American Airlines global network, comprehensive health and life benefits (subject to location), and robust training and development programs designed to help employees advance their careers.
Responsibilities
Flight Attendants are responsible for ensuring the safety, comfort, and welfare of all passengers throughout the flight. Key responsibilities include:
- Greeting, directing, and assisting passengers.
- Providing clear and informative public announcements.
- Ensuring passenger compliance with all safety requirements and federal regulations.
- Demonstrating leadership, confidence, and professionalism while managing various situations, including passenger inquiries, operational changes, and emergencies.
- Providing clear and calm instructions during emergencies and being prepared to rapidly evacuate passengers from the aircraft.
- Assisting passengers with special needs, including unaccompanied minors, ill, injured, or incapacitated individuals, and administering first aid in compliance with government and company regulations when necessary.
- Effectively diffusing challenging situations involving disorderly, intoxicated, or irate passengers.
- Working effectively in confined spaces of aircraft aisles and galleys.
- Adapting to frequent changes in the work environment, such as flight schedules, variable weather, and environmental conditions.
- Completing all duties efficiently and timely to support on-time operations.
Qualifications
Position Requirements:
- Minimum age of 18 years.
- Possession of a high school diploma or GED equivalent.
- Height between 5’0” and 6’0” (without shoes).
- Ability to fit into a jump seat harness and seat belt without modification.
- Possession of a valid passport with the legal right to travel unrestricted to and from all countries served by Envoy Air.
- Ability to meet all requirements to enter and exit Canada, including no criminal history within the last five years.
- Demonstrated ability to communicate clearly and effectively in English (read, write, fluently speak, and understand).
- Willingness and ability to work a variety of shifts, including days, nights, weekends, holidays, and trips lasting up to four consecutive overnights.
- Ability to push, pull, twist, turn, and lift equipment, carts, and doors of various weights.
- Ability to maintain a well-groomed, professional appearance and comply with all uniform standards.
- Possession of the legal right to work in the United States.
- Possession of a valid, unexpired, and unsuspended REAL ID-compliant state driver's license or passport.
- Access to reliable high-speed internet and a computer or device capable of downloading Microsoft Office Suite.
Position Preferences:
- One year of hospitality experience in the hotel, restaurant, or retail industries.
- Previous work experience in positions requiring face-to-face public contact.
- A college degree.
Additional Position Details:
- Tattoos and body art must not be visible while in company-issued uniform or attending company-sponsored training.
- Body piercings are limited to single ear piercings; body piercings of any kind including tongue, nose, eyebrow, or facial piercings may not be visible at any time.
- Extreme hair or nail colors or styles are not permitted.
- All forms of government-issued identification must contain the same first and last name that appears on the passport.
- Must be willing and able to attend training in Dallas/Fort Worth, TX; portions of this training will be unpaid.
- Upon completion of training, candidates must be willing and able to immediately relocate without any reimbursement to an assigned Flight Attendant crew base (currently Chicago, IL; Dallas/Fort Worth, TX; Miami, FL; Phoenix, AZ). Crew bases are awarded based on seniority and operational needs.
- Wages are governed by the contract agreed upon between Envoy and the Association of Flight Attendants (AFA).
- Successful completion of FAA criminal background checks is required to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable.
- Ability to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport-related requirements, if applicable.
- Federal law requires Envoy Air to determine an applicant's history of Department of Transportation (DOT) drug and/or alcohol violation(s) or refusal(s) to test before hiring into a safety-sensitive position.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.