Aviation Training Facility Coordinator
The Opportunity:
This role plays a critical part in ensuring the smooth and efficient operation of our Cabin Crew Training (CCT) facility. Reporting to the Cabin Crew Training - Facility Partner, the Training Facility Coordinator will be responsible for a wide range of administrative and operational tasks, ensuring an optimal learning environment for our cabin crew members.
Key Responsibilities:
- Facility Management & Administration:
- Coordinate and supervise the daily operations of the Cabin Service Trainer simulators, including maintenance, repairs, and renovations, liaising with relevant stakeholders.
- Conduct regular risk assessments and ensure full compliance with all safety regulations.
- Manage administrative tasks such as catering orders, deliveries, invoices, and other documentation.
- Collaborate effectively with Facilities Management, Procurement, and Logistics teams.
- Training Administration & Support:
- Meticulously maintain and monitor all relevant administrative documentation, including learner records, certifications, learner sign-offs, and regulatory licensing.
- Manage learner allocation and schedule changes, ensuring learners are correctly enrolled and reassigned to specific courses.
- Oversee the distribution of learning materials such as course books, manuals, and stationery.
- Serve as a primary point of contact for learner inquiries regarding training programs and certifications, liaising with stakeholders as needed.
- Track the completion status of mandatory online learning courses, communicating any non-completion to facilitators.
- Create, manage, and regularly update various SharePoint and Team sites accessed by learners and facilitators.
- Provide technical support to new joiners, ensuring access to company applications and systems.
- Manage technical requirements within the CCT facility, including classroom setups, projectors, and PCs.
- Maintain a comprehensive database of CCT assets, supplies, and facilities, escalating concerns to stakeholders and suppliers.
- Raise and monitor purchase orders, ServiceNow requests, and requisitions on behalf of the CCT team.
Qualifications & Experience:
- Minimum 3 years of experience in In-Flight Service or In-flight Administration.
- High school diploma or equivalent (12 years of schooling).
- Prior experience in a similar administrative and support role, preferably within a complex, multidisciplinary learning environment.
Essential Skills:
- Proficiency in using various systems and applications.
- Advanced knowledge of office applications such as PowerPoint, Excel, and Word.
- Excellent communication and stakeholder management skills.
- Strong organizational skills and meticulous time management.
Benefits:
Join our dynamic team in Dubai and enjoy an attractive tax-free salary package. As a member of our aviation family, you will also benefit from exclusive travel perks, including discounts on flights and hotel stays worldwide. Learn more about our comprehensive employee benefits and what it's like to live and work in cosmopolitan Dubai on the Working Here and Dubai Lifestyle sections of our website.