TEAM
We’re on a journey to continually improve how we support and serve our Crew as a Training Department. The Crew Training Instructor – Flexi (CTI-F) team are committed, dynamic and enthusiastic professionals who consistently deliver high quality training to ensure that our crew have the knowledge and skills to conduct their role.
The CTI-F is a self-motivated role model who is an advocate of easyJet and what the business stands for. They set the standard for the network in delivering a safe, on time operation with an excellent experience for our customers. We are looking for experienced Cabin Crew Instructors who will play a vital active role in training our existing and new Cabin Crew, Cabin Mangers and Flight Crew.
Outside of peak training time, you will also be required to operate as a Cabin Manager. Our cabin crew are the ‘face’ of easyJet, in charge of delivering a quality service and looking after the safety and security of passengers and colleagues. As a Cabin Manager, you’ll lead them on board and take responsibility for the smooth running of the cabin, enhancing the customer experience and providing an essential link between all teams, both on the ground and in the air.
CTI - JOB RESPONSIBILITIES
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To conduct and be responsible for all aspects of Cabin Crew Safety, Aviation Security, Dangerous Goods, First Aid, Customer and CRM training in accordance with easyJet requirements
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To conduct and be responsible for specific areas of Flight Crew ground school training in accordance with easyJet requirement
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To fly as Cabin Manager, maintaining impeccable standards of safety knowledge and customer service skills
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To follow compliance and HR related processes and procedures thoroughly and consistently
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To conduct remote training for small groups of Cabin Crew and Flight Crew using Microsoft teams or other conferencing platforms
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To support the other network locations as required
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To be an ambassador for your base and the training department
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To actively contribute to our on-going ambition of becoming a world leading centre of learning excellence
QUALIFICATIONS AND EXPERIENCE
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Minimum 12 months’ Cabin Manager flying experience in the past 36 months by 28th July 2022
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Confident in use of IT systems (Word, Powerpoint, Excel)
Requirements of the Role
KEY SKILLS REQUIRED
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Confident in delivering training material with exceptional communication & interpersonal skills
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Ability to influence, inspire and motivate others by creating an inclusive and energising learning environment
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Efficient workload management to prioritise tasks and apply effective time management
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Training and flying duties will be in line with the base, regional or central needs
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To retain your (CTI-F) you must remain as a qualified Cabin Manager and meet the minimum requirements below;
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Aged 18 or over
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Height 5’2” (157.5 cm) to 6’3” (190cm) without shoes
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The continuing ability to fit into an aircraft jump seat harness which measures 106cm across the lap and 157cm from shoulder to waist
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Able to pass an EASA Cabin Crew medical
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Fluent in English, both verbal and written
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Fluent in the language, both verbal and written of the country you are applying for
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Able to swim 25 metres unaided without stopping or touching the bottom or side of the pool, tread water and inflate a life jacket unaided, without stopping or touching the bottom or side of the pool. Additionally, you will need to climb into a survival raft from the water
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Have the right to live and work in the UK with unrestricted access across the UK, EEA and easyJet network
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Live within 90 minutes of LGW Airport
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Confident in a customer-facing role, with 3 months experience in a customer or people facing role
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Have no visible tattoos or body piercing that can’t be covered discreetly
BENEFITS
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Local permanent employment contracts
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You will receive exceptional training to help you be confident and the best you can be – this is provided at no cost to you
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Development opportunities to support your growing career at easyJet
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A competitive salary with additional payments per training duty/flight
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10% commission (where applicable) of on-board sales
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Attractive annual leave package
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Crew catering provided during flying duties
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Access to staff and standby travel across the easyJet network, discounted pre book seats and hold luggage
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easyJet Plus membership – including speedy boarding
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Discounts across many different sectors including food, car hire and travel
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Employee Assistance Programme to support with your health and wellbeing
TO APPLY
Please provide your CV, Passport, attestation, evidence of last flight and Cabin Crew admin form
Ensure you complete all questions that form part if the application
Successful candidates through the first stage of application will be required to complete a virtual interview with the training team