Hawaiian Airlines seeks Flight Attendants to ensure guest safety and provide exceptional service aboard company aircraft. This role involves rigorous safety duties, customer interaction, and in-flight service, operating out of Honolulu (HNL), Los Angeles (LAX), and Seattle (SEA).
About the Role
The primary responsibility of a Flight Attendant at Hawaiian Airlines is to ensure the safety and well-being of guests during flights. This includes performing safety procedures, assisting guests in emergencies, and delivering a high standard of customer service with a welcoming Aloha experience. This is a union-represented, full-time position.
Key Duties
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Conduct preflight briefings and prepare the aircraft cabin for boarding and departure.
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Greet guests, assist with seating and luggage, and provide prompt, courteous service throughout the flight.
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Demonstrate safety equipment usage and ensure guest compliance with safety regulations.
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Direct and assist guests during emergency procedures and administer first aid when necessary.
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Provide consistent food and beverage service and process onboard payments.
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Prepare the cabin for landing and assist with deplaning.
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Complete annual FAA-approved re-certification and maintain current knowledge of emergency procedures.
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Collaborate effectively with crew members and maintain professionalism.
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Perform duties during emergency situations, such as assisting incapacitated passengers, evacuating the aircraft, operating emergency equipment, lifting emergency cabin windows (up to 60 pounds), and descending emergency slides.
Requirements
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Two (2) years of direct customer experience in the hospitality or airline industry, OR four (4) years of customer contact and issue resolution with the general public in retail, education, healthcare, or professional services.
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Proficiency in speaking and reading business-level Greek.
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Vertical reach of 82 inches without shoes.
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Ability to learn and maintain current knowledge of emergency procedures per FAA and airline regulations.
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Demonstrated strong customer service skills and ability to effectively de-escalate customer situations.
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Ability to stand for extended periods (four to seventeen hours) and perform duties requiring stooping, twisting, pulling, and pushing cabin equipment.
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Ability to lift 25lbs from floor to above shoulder height.
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Comfortable in a swimming pool with a life vest during emergency training.
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Ability to properly secure oneself in a jump seat with a harness and move expeditiously through the cabin aisle.
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Ability to serve alcohol.
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Ability to relocate within the state of Hawaii or the continental U.S.
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Proficiency in reading, writing, and speaking English.
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Successful completion of a tuberculosis (TB) test.
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Possession of a valid passport and ability to secure applicable visas for international travel.
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Legal right to travel from all countries served by Hawaiian Airlines.
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Availability to work alternative schedules, including evenings, weekends, and holidays.
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High school diploma or GED equivalent.
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Minimum age of 21.
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Authorized to work in the U.S.
Qualifications
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College education or degree is preferred.
Additional Details
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Must present a professional image with no visible body art, facial, multiple or upper ear piercings, gauge piercings, or extreme hair color/style when in uniform or in public areas.
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Bases include Honolulu (HNL), Los Angeles (LAX), and Seattle (SEA).
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Eight (8) weeks of unpaid FAA training will be held in Honolulu.
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Must be able to obtain and maintain authorization for unescorted access to aircraft and SIDA areas.