United Airlines | Flight Attendant
United Airlines seeks fluent English and Italian-speaking Flight Attendants for full-time positions based in Newark, New Jersey. This role involves providing exceptional customer service and ensuring aircraft safety on a global scale.
About the Role
United Airlines is recruiting Flight Attendants to join its team, offering a dynamic career with extensive travel opportunities. The position requires individuals to undergo initial training followed by assignment to various United hubs. Responsibilities include ensuring passenger safety, responding to emergencies, delivering superior customer service, and managing in-flight services. The role demands flexibility for 24/7 global assignments, including nights, weekends, holidays, extended hours, and periods away from base.
Duties and Responsibilities
- Maintain the highest levels of aircraft safety and security.
- Effectively communicate during emergencies, including evacuations, security threats, medical incidents, and severe weather.
- Operate all required equipment and machinery, including aircraft doors.
- Provide attentive, optimistic, and professional customer service, resolving issues with judgment and grace.
- Serve and sell food and beverages, including alcohol, in a diligent and professional manner.
- Represent United Airlines with pride during all interactions.
- Create positive customer experiences across United’s route network.
- Assist with luggage and beverage-cart operations.
- Utilize electronic devices for required tasks.
Requirements
- Minimum age of 21 years.
- High school diploma or GED; two or more years of college are preferred.
- A minimum of one year of customer service experience in a service-industry setting.
- Fluent in English (speaking, reading, writing, and understanding).
- Fluent in Italian (speaking and reading).
- Ability to communicate clearly and loudly enough to be heard during emergencies.
- Ability to hear all types and ranges of sound.
- Proficiency in operating phones, tablets, laptops, and other electronic devices.
- Possession of a valid passport book with at least 18 months of remaining validity and two consecutive blank pages.
- Ability to travel to and from all countries served by United without restrictions.
- Legal authorization to work in the United States.
- Ability to work a flexible 24/7 schedule, including nights, weekends, holidays, and extended hours.
- Physical ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects, push and pull a beverage cart weighing up to 250 pounds, and sit in an assigned jump seat with safety restraints.
- Successful completion of a functional reach assessment (combined 76-inch vertical and 43.5-inch horizontal reach and hold).
- Ability to complete the required water evacuation drill during training.
- Compliance with professional appearance and grooming standards, including uniform, hair, tattoo, piercing, and oral-jewelry requirements.
- Successful completion of DOT drug screening, background checks, fingerprinting, vision and hearing tests, and a 10-year background check.
- Meeting applicable FAA and United hearing and vision requirements.
- Minimum arm reach of 193 cm.
- Swimming ability is required.
- Tattoos are not permitted on the head, hands, fingers, or neck. Visible tattoos on arms, wrists, legs, and feet must be no larger than a credit card or employee badge (3.5 x 2.24 inches) and not offensive, or must be covered by standard uniform pieces.
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