Aviation Cabin Equipment Support Specialist
An exceptional opportunity has arisen for a diligent and proactive individual to join our dynamic aviation team as an Aviation Cabin Equipment Support Specialist. This pivotal role is central to ensuring the operational readiness and high standards of essential cabin equipment, directly contributing to the efficiency and excellent service of our Cabin Crew Department. The Specialist will be instrumental in managing critical equipment logistics, maintenance, and warranty services, upholding our commitment to operational excellence.
Key Responsibilities
- Oversee and meticulously manage the end-to-end warranty service process for all purchased cabin vacuum cleaners, ensuring timely resolution and optimal equipment functionality.
- Administer comprehensive battery management, including efficient charging, scheduled replacement, and coordinating retrieval from designated collection points.
- Execute the prompt and effective replacement of unserviceable cabin vacuum units onboard aircraft, thereby minimizing operational disruptions and ensuring crew readiness.
- Serve as the primary liaison with Cabin Crew Equipment (CCE) teams across various operational hubs to streamline warranty servicing and facilitate the seamless replacement of unserviceable units.
- Provide essential general administrative and logistical support to the Cabin Crew Department, enhancing their overall operational effectiveness.
- Undertake additional duties and special projects as assigned by the Supervisor, demonstrating adaptability and a proactive approach to evolving operational needs.
Requirements and Skills
- A minimum of a High School Diploma or equivalent qualification (e.g., SPM holder).
- Demonstrated proficiency in computer literacy, including standard office software applications.
- Exceptional time management skills, coupled with a proven ability to effectively prioritize tasks in a fast-paced aviation environment.
- Acute attention to detail and strong analytical problem-solving capabilities.
- Outstanding written and verbal communication skills, crucial for effective internal and external liaison.
- The ability to proficiently manage multiple tasks concurrently and a willingness to work flexible shifts as dictated by operational demands.