Bilingual Flight Attendant - Toronto Base

Air Canada Rouge seeks enthusiastic and dedicated individuals with a passion for travel to join its Toronto base. This position requires relocation to Toronto, and relocation assistance is not provided.

Primary Responsibilities:

Prepare the aircraft for customer boarding, ensuring thorough knowledge of the service and safety plan for the flight.
Communicate with customers through one-on-one interactions and general intercom announcements, maintaining a warm, friendly, and professional demeanor.
Welcome customers and engage with them throughout the flight, creating a comfortable and welcoming environment.
Adhere to all mandatory safety procedures.
Collaborate with the flight deck crew (pilots) to ensure a smooth and well-operated flight with exceptional customer communication.
Provide inflight snack, meal, and beverage service, as well as the sale of onboard products.
Operate and assist with the inflight entertainment system.
Assist customers with various needs, including carry-on baggage stowage, seating arrangements, and general comfort.
Handle onboard incidents and emergencies, including providing First Aid as needed.
Maintain the general orderliness of the aircraft.
Share customer feedback with management and actively contribute to the ongoing evolution of Air Canada Rouge to provide the best possible customer experience.
Complete and submit required safety reports.

Requirements:

Minimum age of 18 years.
Possession of at least a high school diploma.
Valid Canadian Passport without restrictions.
Residence within 90 minutes of Toronto Pearson Airport or willingness to relocate.
Ability to obtain a Transport Canada security clearance.
Access to the internet for last-minute changes and communications.
Comfort working at high altitudes in a pressurized cabin.
Customer service experience is an asset.
Candidates must meet Air Canada Rouge medical standards for safety-critical work. A medical evaluation, including a drug and alcohol test, will be required. Candidates must be free of any intoxicating substances.

Language Skills:

Fluency in both English and French is preferred.
Additional language proficiency in Spanish, Portuguese, Arabic, Greek, Italian, Hebrew, Japanese, German, Punjabi, Hindi, Cantonese, Mandarin, or Korean is highly valued.

Diversity and Inclusion:

Air Canada Rouge is committed to fostering a diverse and inclusive workplace. The company strives to create a healthy, accessible, and rewarding work environment where employees' unique contributions are valued and celebrated. As an equal opportunity employer, Air Canada Rouge encourages all qualified individuals to apply.

Job Details:

Pay Type: Hourly
Employment Indicator: Union

Interested candidates are encouraged to apply.