Wasaya Airways | Flight Attendant

About Wasaya Airways

Wasaya Airways is seeking dedicated and professional individuals to join our Flight Operations team as Flight Attendants. Based in either Thunder Bay or Sioux Lookout, this full-time permanent position offers a unique opportunity to contribute to passenger safety and comfort while representing Wasaya Airways with distinction. Candidates will play a crucial role in delivering exceptional customer service and upholding the highest safety standards during flights. This role comes with a competitive salary and, following the successful completion of the mandatory probation period, includes the attractive benefit of standby travel through many major airlines for personal use on days off.

Key Responsibilities

The Flight Attendant is primarily responsible for ensuring the safety, comfort, and well-being of all passengers throughout the flight. This includes, but is not limited to, the following duties:

• Executing all duties and responsibilities pertaining to passenger safety and comfort, strictly adhering to the approved Wasaya Airways Flight Attendant Manual and company policies.
• Following all instructions from the Captain promptly and effectively during emergency situations.
• Conducting all required safety announcements and demonstrations with clarity and precision.
• Planning, directing, and controlling in-flight service as required to ensure a smooth passenger experience.
• Maintaining a high standard of professionalism and decorum at all times.
• Successfully completing all mandatory Flight Attendant training and ongoing recurrent training.
• Fostering a healthy, collaborative, and positive working environment for colleagues and passengers.
• Consistently upholding Wasaya’s Customer Care Commitments for both internal and external stakeholders.
• Performing any other related duties as assigned by management.

Core Competencies

Successful candidates will demonstrate the following core competencies:

• Exceptional communication skills
• Outstanding customer service capabilities
• Strong problem-solving abilities
• Critical thinking and sound decision-making
• Positive attitude and unwavering professionalism
• High level of accountability and dependability
• Ability to excel in a team-oriented environment
• Flexibility and adaptability
• Acute attentiveness and situational awareness

Required Qualifications

• A Grade 12 diploma or equivalent is mandatory.
• Demonstrated excellent customer service skills.
• Ability to travel freely domestically within Canada.
• Ability to obtain and maintain an Airport Restricted Area Identification Card (RAIC) and other necessary security passes.
• A professional and neat appearance, consistent with airline standards.
• Possession of reliable transportation to and from the airport.
• Excellent computer skills, including proficiency with MS-Office, internet navigation, and email.
• Proven ability to work effectively both within a team and independently, with minimal supervision.
• Exceptional verbal and written communication skills.
• Strong attention to detail and ability to follow procedures meticulously.

Note: French language proficiency is not a requirement for this position.

Assets (Preferred Qualifications)

• Post-secondary education in a related field.
• Previous Flight Attendant experience.
• Prior experience within the airline industry.
• Ability to communicate fluently in Oji-Cree or Ojibway.
• Bilingualism in English and French.
• Experience with and/or knowledge of First Nations Organizations.

Working Conditions and Physical Demands

This role involves dynamic working conditions inherent to the aviation industry:

• Frequent travel is required.
• Availability for overtime as needed.
• Regular evening and weekend work is mandatory.
• Scheduled overnights may be necessary.
• Must be available for duty on short notice.
• Exposure to outdoor work in various weather conditions.
• Tolerance for exposure to loud noises and other inherent hazards of the job.
• Ability to repeatedly lift or move up to 50 lbs.
• Manual dexterity is required for the use of desktop computers and peripherals.

Benefits Package

Wasaya Airways offers a comprehensive benefits package, including:

• Standby travel benefits through applicable airlines.
• Company pension plan.
• Dental care coverage.
• Disability insurance.
• Employee assistance program.
• Employee stock purchase plan.
• Extended health care.
• Flexible schedule options.
• Life insurance.
• On-site parking.
• Paid time off.
• Vision care coverage.