TUI | Flight Attendant

TUI is seeking dedicated Cabin Crew Apprentices to join their team. This role, based in the UK, involves delivering exceptional customer service and ensuring passenger safety aboard aircraft.

About the Role

• Deliver exceptional customer service with a 'sales through service' mind-set.
• Prioritise customer safety by implementing safety, first aid, and service procedures.
• Demonstrate strong communication and emotional intelligence to build relationships with customers and colleagues.
• Work collaboratively as part of a team to achieve results.
• Be flexible and adaptable to changing circumstances, including roster adjustments and onboard emergencies.
• Embrace new technology and encourage others to do so.

Requirements

• Minimum age of 18 years on the first day of the new entrant course.
• Ability to reach a height of 6ft.2" (1.89m) with bare feet flat on the floor.
• Ability to perform all regulatory duties, including sitting and fastening an aircraft over-shoulder jump seat harness.
• Ability to swim at least 25 meters.
• Willingness to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment.
• Proficiency in spoken and written English, equivalent to CEFR B2 or ILR L3.
• Ability to work shifts within a 24/7 flight programme and report to the home base in uniform within 90 minutes.
• Hold a valid UK or Irish passport with at least 6 months' validity and any necessary travel visas.
• Successful candidates will undergo background security checks and must provide proof of required vaccinations in accordance with company and regulatory guidelines.
• Hold GCSE (or equivalent) grade 4/C or above in English and Maths.
• Must have resided in the UK or the EEA continuously for the three years immediately preceding the apprenticeship start date.

Qualifications

• Passionate about delivering exceptional customer service and exceeding expectations.
• Motivated to complete and apply knowledge gained from Safety, First Aid, and Service training.
• Skilled in managing multiple priorities, problem-solving, and maintaining composure under pressure.
• A collaborative team player with strong communication skills.
• Possess a flexible and positive mind-set.

About TUI

TUI embraces diversity, equality, and inclusion, fostering a workplace where everyone can be themselves. The company is committed to supporting candidates with disabilities and impairments, offering assistance as needed.