TUI | Flight Attendant

About the Role

TUI is seeking dedicated and positive individuals to join their team as Cabin Crew. This role offers a fantastic opportunity for those passionate about travel, committed to safety, and skilled in delivering exceptional customer service. Successful candidates will contribute to creating happy experiences for passengers while upholding the highest safety standards. The position involves working flexibly within a 24/7 flight program.

About the Job

• Deliver exceptional customer service with a 'sales through service' mindset, prioritising passenger satisfaction.
• Ensure the safety and security of customers by implementing all safety, first aid, and service procedures diligently.
• Demonstrate strong communication skills, emotional intelligence, and the ability to build rapport with customers and colleagues.
• Work collaboratively as part of a team to achieve results, demonstrating commitment and passion.
• Adapt to changing circumstances, including roster adjustments and unexpected onboard situations, while embracing new technology.

Requirements

• Minimum age of 18 years by the first day of the new entrant course.
• Ability to reach a height of 6ft. 2 inches (1.89 m) with bare feet flat on the floor.
• Capacity to perform all regulatory duties, including sitting and fastening an aircraft over-shoulder jump seat harness.
• Ability to swim at least 25 meters.
• Willingness to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment.
• Proficiency in English, equivalent to CEFR B2 or ILR L3, with the ability to understand, speak, and write.
• Ability to work shifts across a 24/7 flight program and report to the home base in uniform within 90 minutes.
• Must possess a valid UK or Irish passport with at least six months of validity and any necessary travel visas.
• Successful candidates will be required to undergo background security checks and provide proof of required vaccinations.

Qualifications

• Passion for delivering exceptional customer service and exceeding expectations.
• Motivation to successfully complete and apply training in Safety, First Aid, and Service.
• Skills in managing multiple priorities, problem-solving, and remaining composed under pressure.
• A collaborative team player with strong communication abilities.
• A flexible and positive mindset, adaptable to a dynamic work environment.

About TUI

TUI is an organisation that embraces diversity, equality, and inclusion, fostering a workplace where everyone belongs and can achieve their full potential. They are committed to supporting candidates with disabilities and impairments, offering assistance as needed.