TUI | Flight Attendant

Summary

TUI is seeking dedicated individuals to join their team as Cabin Crew members, offering an exciting opportunity to advance a career in aviation. This role is based at various locations within the UK and Ireland and involves delivering exceptional customer service while prioritizing passenger safety.

About the Role

• Deliver exceptional customer service with a "sales through service" mindset, prioritizing customer satisfaction as a "maker of happy."
• Uphold the highest standards of safety, implementing all safety, first aid, and service procedures with discipline.
• Demonstrate strong communication skills, emotional intelligence, and the ability to build rapport with customers and colleagues.
• Work collaboratively as a team to achieve positive results.
• Exhibit flexibility and adaptability to manage changing rosters, onboard emergencies, and new technologies.

Requirements

• Minimum age of 18 years on the first day of the new entrant course.
• Ability to reach a height of 6ft 2 inches (1.89 meters) with bare feet flat on the floor.
• Capability to perform all regulatory duties, including sitting and fastening an aircraft over-shoulder jump seat harness.
• Proficiency in swimming at least 25 meters.
• Willingness to undergo Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment.
• Excellent English communication skills (understanding, speaking, and writing) equivalent to CEFR B2 or ILR L3.
• Availability to work shifts across a 24/7 flight program and report to the home base in uniform within 90 minutes.
• Possession of a valid UK or Irish passport with at least 6 months' validity and any necessary travel visas.
• Successful candidates must pass background security checks and provide proof of required vaccinations.

Qualifications

• Passion for delivering exceptional customer service and exceeding expectations.
• Motivation to successfully complete and apply training in Safety, First Aid, and Service.
• Skills in managing multiple priorities, problem-solving, and maintaining composure under pressure.
• Ability to work effectively as a team player with strong communication abilities.
• A flexible and positive mindset suitable for a dynamic work environment.

About Our Offer

• Comprehensive holiday benefits, including discounts and special offers.
• Life assurance coverage.
• Health and Wellbeing support across five key areas: Financial, Health, Social, Community, and Career.
• Free in-house training delivered by experienced instructors.
• Complimentary uniform and work-related airport parking.
• Competitive rates for foreign exchange.
• Pension scheme.