TUI | Flight Attendant

About the Role

TUI is seeking positive and dedicated individuals to join their team as Cabin Crew. This role offers a fantastic opportunity to embark on a rewarding career in aviation, focusing on delivering exceptional customer service and ensuring the safety and well-being of passengers. The ideal candidate will possess a passion for travel, excellent communication skills, and a commitment to upholding high service standards.

About the Job

• Deliver exceptional customer service with a 'sales through service' mindset, prioritizing customer satisfaction.
• Maintain passenger safety by implementing all safety, first aid, and service procedures rigorously.
• Demonstrate strong communication skills, emotional intelligence, and the ability to build rapport with diverse customers and colleagues.
• Work collaboratively as part of a team to achieve positive results.
• Exhibit flexibility and adaptability to manage changing schedules, onboard incidents, and new technologies.

Requirements

• Minimum age of 18 years by the first day of the new entrant course.
• Ability to reach a height of 6ft.2" (1.89m) with bare feet flat on the floor.
• Capability to perform all regulatory duties, including fastening an aircraft over-shoulder jump seat harness.
• Ability to swim at least 25 meters.
• Willingness to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment.
• Proficiency in English, with the ability to understand, speak, and write at a CEFR B2 or ILR L3 level.
• Availability to work shifts across a 24/7 flight program and report to the home base within 90 minutes in uniform.
• Possession of a valid UK or Irish passport with at least 6 months' validity and any necessary travel visas.
• Successful candidates must pass background security checks and provide proof of required vaccinations.

Qualifications

• Passion for delivering exceptional customer service and exceeding expectations.
• Motivation to successfully complete and apply training in Safety, First Aid, and Service.
• Skills in managing multiple priorities, problem-solving, and remaining composed under pressure.
• Strong communication and teamwork abilities.
• Flexible and positive attitude, adaptable to a dynamic work environment.

About TUI

TUI is committed to fostering a workplace that embraces diversity, equality, and inclusion, encouraging all individuals to contribute their unique perspectives. They are dedicated to supporting candidates with disabilities and impairments, offering assistance as needed.