TUI Airways | Flight Attendant
TUI Airways is seeking to recruit Cabin Crew members for a fixed-term role based in Norwich, England, for the Summer 2027 season. This position focuses on delivering exceptional customer service and sales, while ensuring passenger safety and adhering to all regulatory procedures and emergency protocols.
About the Role
As Cabin Crew, the primary responsibility is to ensure the safety and well-being of all passengers. This involves delivering outstanding customer service with a strong emphasis on sales-through-service, making customer satisfaction paramount. Key duties include implementing and adhering to safety, first-aid, and service procedures with discipline. The role demands confident communication, emotional intelligence for building rapport with customers and colleagues, teamwork, problem-solving capabilities, and the ability to manage multiple priorities under pressure. Adaptability to roster changes, onboard emergencies, and new technologies is essential, as is encouraging colleagues to embrace new working methods. Successful candidates will complete and apply comprehensive in-house training in Safety, First Aid, and Service.
Requirements
- Minimum age of 18 years on the first day of the new entrant course.
- Minimum arm reach of 1.89 metres (6 ft 2 in) with bare feet flat on the floor.
- Ability to perform all regulatory duties, including securely fastening an aircraft over-shoulder jump-seat harness.
- Demonstrated swimming ability, including swimming at least 25 metres.
- Willingness to undergo psychoactive testing and a UK CAA Cabin Crew Medical throughout employment.
- Proficiency in spoken and written English, equivalent to CEFR B2 or ILR L3.
- Availability to work shifts across a 24/7 flight programme.
- Ability to report to the home base in uniform within 90 minutes.
- Possession of a valid UK or Irish passport with at least six months' validity, along with any necessary travel visas.
- Successful completion of background security checks.
- Provision of proof of required vaccinations in line with company and regulatory guidelines.