Singapore Airlines | Flight Attendant

Singapore Airlines is seeking a Cabin Crew Business Technology professional to join their Cabin Crew Division in Singapore. This role will focus on product ownership to enhance cabin crew operations, aligning with the digital roadmap and business priorities.

About the Role

The successful candidate will be responsible for defining and maintaining the product vision, strategy, and roadmap for Cabin Crew Operations Products. This involves collaborating with stakeholders to gather and document business requirements, mapping current workflows, and identifying opportunities for simplification, digitization, and efficiency improvements. The role also entails converting requirements into epics and user stories, managing a prioritized backlog, and defining test strategies including User Acceptance Testing (UAT). Furthermore, the position requires building and enhancing Tableau dashboards for tracking business objectives and operational metrics, and designing data visualizations to provide actionable insights.

Requirements

• Bachelor's degree in Business Analytics, Computer Science, or a related field is preferred.
• Strong cabin crew domain knowledge and an understanding of SIA service procedures.
• Experience in prompt engineering and developing Generative AI (GenAI) solutions.
• Excellent communication skills with the ability to explain complex technologies to non-technical stakeholders.
• Meticulous, analytical, systematic, and logical approach to problem definition and solving.
• Self-starter, results-oriented, and capable of multitasking.