Cabin Crew Manager - Copenhagen Base

SAS is seeking a dedicated Cabin Crew Manager to join our team in Copenhagen. This key leadership role is integral to our Scandinavia-based operations, focusing on safe, sustainable, and punctual service. As a first-line leader, the successful candidate will report to the Head of Cabin Crew and collaborate with colleagues in Oslo and Stockholm to drive operational excellence.

About the Role

The Cabin Crew Manager acts as a vital link between corporate and operational teams, fostering a culture centered on inspiration, collaboration, accountability, recognition, and execution. The primary mission is to lead and motivate cabin crew members, ensuring they thrive in a dynamic, fast-paced environment while upholding company standards.

Key Responsibilities

Lead and motivate cabin crew through distance leadership to ensure high levels of engagement and performance.
Champion work environment initiatives to promote staff well-being and a positive corporate culture.
Collaborate with planning, commercial, and human resources departments to ensure smooth, cross-functional operations.
Translate strategic organizational goals into daily operational procedures.
Manage local KPIs, including absence tracking, customer feedback analysis, and engagement action plans.
Participate in the rotational "jour-phone" support system.
Foster a "can-do" mindset and provide recognition for team contributions.

Requirements

Proven ability as an inclusive leader who fosters enthusiasm and team collaboration.
Exceptional communication skills with the ability to inspire diverse teams.
High adaptability and the ability to thrive in a fast-paced, ever-changing environment.
Fluent proficiency in English and at least one Scandinavian language.
Previous experience in the aviation industry is highly desirable.
Prior leadership experience is considered a significant merit.
Mandatory possession of a valid work permit in Denmark.

Why SAS?

Joining SAS offers the chance to grow within an international, people-focused organization. Employees benefit from:

Travel benefits and discounted flight tickets.
A workplace culture that values teamwork, continuous improvement, and professional learning.

Additional Information

Location: Copenhagen (on-site).
Position Details: Full-time, including a 6-month probation period.
Security: Successful candidates must pass a security clearance.
Application Deadline: 28th June 2026.
Process: Interviews will be conducted on an ongoing basis.