Ryanair | Flight Attendant

Regional Head of Inflight

Location: Dublin, Ireland
Department: Inflight / Crew Management
Employment Type: Permanent

Role Overview

Ryanair is seeking a Regional Head of Inflight to join Europe’s largest airline group at its headquarters in Swords, Co. Dublin. Reporting directly to the Deputy Director of Inflight, the successful candidate will play a critical role in both operations and sales as the airline continues its expansion toward a fleet of over 800 aircraft. The ideal candidate is a highly organized, proactive professional with a proven track record in managing regional teams within fast-paced, multinational environments.

Key Responsibilities

• Manage a team of European Base Managers responsible for the day-to-day management of inflight staff across European bases.
• Streamline operational procedures to ensure continued efficiency for crew and management.
• Oversee staffing, contracts, and disciplinary matters.
• Measure efficiency and provide weekly reports on key performance indicators (KPIs).
• Identify and resolve local or individual inflight issues.
• Liaise with cross-departmental managers as required.
• Drive process improvements within the Inflight Department and onboard.
• Collaborate with other Regional Heads to ensure compliance with company policies and procedures.
• Provide continual mentorship and development for the team of Inflight Managers.
• Conduct weekly base visits across the European network.
• Deliver communication strategies to engage cabin crew via the Fleet Hub platform.
• Perform ad-hoc duties as required.

Requirements

• Bachelor’s degree in Business, Aviation Management, Hospitality, or a related field is preferred; equivalent operational or airline experience will be considered.
• Proven experience in team management.
• Fluency in English (written and verbal).
• Strong analytical and interpersonal skills.
• A disciplined, motivated, and flexible approach to work.
• Ability to remain calm and think critically in high-pressure, challenging situations.
• Demonstrated track record of achieving targets and reporting on KPIs.
• Ability to travel extensively across the company network.
• Previous experience in operations management within a large organization is desirable.

Competencies

• Problem Solving and Analysis
• Planning
• Team Leadership
• Managing for Results
• Managing Performance

Benefits

• Highly competitive salary.
• Discounted and unlimited travel to over 250 destinations.
• Defined Contribution Pension Scheme (matched up to 5% or €5,000).
• Death in Service Benefit (up to 2 times annual basic salary).
• 20 days annual leave, increasing to 22 days after 12 months and 25 days after 3 years of service.
• Option for up to 5 additional unpaid leave days per year.
• Cycle to Work Scheme.
• Unrivalled career progression opportunities.