19 March 2023

Pacific Coastal Airlines | Flight Attendant

Vancouver, BC, Canada

Flight Attendants (Vancouver)

  • 06-Mar-2023 to Until Filled (PST)
  • Vancouver, BC, CAN
  • Full Time

Dream of becoming a Flight Attendant!

Pacific Coastal Airlines has become one of the leading regional airlines in Canada, with some of the most beautiful, remote and sought-after coastal destinations in the world. We are currently seeking solo operating Flight Attendants for a full-time position at our VANCOUVER base . The ideal candidates will enjoy a dynamic and rewarding work environment, while keeping safety top of mind. We are excited to welcome safety and customer service-oriented individuals to join our growing team.

Pacific Coastal Airlines (PCA) is headquartered at the South Terminal in Richmond, B.C. where we depart our scheduled and charter services between busy international airports, remote destinations, and beautiful coastal communities. Our Capacity Purchase Agreement (CPA) with WestJet, known as WestJet Link, allows us to open up even more operational opportunity, and create an exciting and challenging experience for candidates desiring to be a part of the Pacific Coastal team.

Pacific Coastal Airlines and WestJet Link Flight Attendants are the ambassadors of our company. They are responsible for providing outstanding service to our customers, ensuring their safety, comfort and security. They must embody the Pacific Coastal motto " People Friendly, People First " and exhibit behaviors that respect our corporate values, professionalism, diversity and service excellence.

Training commences May 1, 2023 and all candidates must be able to attend full Initial training in both Calgary and Vancouver for a 4-week program.

What you bring to our team

  • A true customer service ambassador who is passionate about people
  • Confidence
  • You understand the importance of safely performing on time, and bring a proven track record for punctuality and reliability
  • Proven demonstration of effective use of emergency equipment and emergency procedures using verification of knowledge through evaluation and examination
  • Honors safety and security of our passengers, guests and fellow crewmembers
  • Ability to be away from home for extended periods - including holidays and weekends, days and nights
  • Thrive in an ever changing and sometimes unpredictable environment.
  • A resourceful, solutions-based problem solver
  • You are a multi tasker and are comfortable working in a fast paced and time sensitive environment with a positive attitude
  • Endorse our diversity, equity and inclusion for all colleagues Pacific Coastal Airlines

Job Descriptions:

  • Attend daily pre-flight safety briefings
  • Ensure the safety, security and comfort of all passengers
  • Ensure all safety equipment is quality checked prior to departure and monitored during the flight
  • Greet passengers in a friendly and professional manner
  • Explain safety procedures, demonstrate the use of emergency equipment, direct passengers in event of emergency
  • Complete onboard announcements
  • Provide onboard service of snacks and beverages, and ensure that all necessary supplies are on board
  • Administer first aid to the travelling public as required
  • Submit reports on the cabin condition, as well as on any medical situations or events that may have occurred during the flight
  • Honor and contribute to Pacific Coastal Safety culture and safety reporting
  • Follow and enforce standard operating procedures to ensure compliance with Pacific Coastal Airlines and regulatory requirements
  • Other duties as assigned by Cabin Safety Leadership

Conditions and Qualifications for employment:

  • Customer Service experience (minimum 2 years)
  • Valid Canadian Passport
  • Condition of employment - obtain a Transport Canada issued Restricted Area Identity Card
  • Excellent English language communication skills (written and oral)
  • Be equipped for the physical demands of the position
  • Comfortable working onboard as a solo Flight Attendant aircraft and smaller cabin environments
  • Must be able to work independently without supervision
  • Must be 21 years or older
  • Must be a minimum height of 5'2" and no taller than 5'11" in order to complete all standards required
  • Must complete an intensive initial training, practical evacuation and emergency drills including first aid and live firefighting successfully
  • Capable of lifting up to 50 pounds unassisted
  • Capable of working long hours for extended periods of time
  • Able to travel away from home, with schedule changes and on call duty days

Skills, Knowledge & Abilities:

  • Strong leadership & professional image
  • Diplomacy and friendliness
  • Ability to actively listen, empathize, ask questions
  • Ability to remain calm under pressure and act decisively when dealing with stressful situations
  • Ability to manage conflicting priorities in a timely and professional manner
  • Practice physical and mental Health and wellness

    Note: Interview and selection priority may be given to applicants who have had previous Flight Attendant experience and/or training.

    Why Pacific Coastal Airlines?

  • Paid training including flights and accommodation
  • A competitive salary above industry standard with a 10-year step scale
  • Maximum 18-day schedule
  • Banked Statutory holidays
  • Health Benefits Package, including dental and vision
  • Robust Employee Travel benefits on WestJet and other airlines
  • Employee rewards programs
  • Community minded, positive culture and supportive family owned organization
  • Gain quality experience as a Flight Attendant with a strong and experienced leadership team
  • We welcome all suitable candidates and take pride in our diverse cabin safety family

This position is for WestJet Link Flight Attendants. It is Vancouver based, operating out of the Vancouver International Terminal, with the endorsement and expectation to dual qualify as a Pacific Coastal Flight Attendant operating out of the South Terminal. Dual qualification training will be conducted at the discretion of the Manager, Cabin Safety and is a condition of accepting this role. All Transport Canada Regulations and Standards must be achieved in training to be selected for a Permanent Full Time Position.

  • Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability or any other identifying characteristic.
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