PSA Airlines | Flight Attendant

Flight Attendant

About PSA Airlines

PSA Airlines, a proud and wholly-owned subsidiary of American Airlines, extends an invitation to dedicated professionals seeking unparalleled opportunities for career advancement and personal growth within the aviation sector. The company champions a culture rooted in teamwork, diversity, and inclusivity, striving to cultivate a safe, respectful, and fulfilling work environment for its extensive team of over 4,000 employees. Adherence to "The PSA Way" forms the cornerstone of its operations, fostering stability, sustainable growth, and a forward-thinking vision, while consistently prioritizing safety as its paramount commitment. PSA Airlines is distinguished by its driven pursuit of corporate goals and achievements, its continuous quest for improvement, its unwavering reliability to team members, accountability for its actions, and a caring approach in all daily interactions with colleagues, partners, and customers. Joining PSA Airlines offers a unique chance to become part of an organization that values excellence and provides a clear pathway to a dynamic and rewarding aviation career, complete with comprehensive benefits including exceptional travel privileges across the American Airlines global network.

The Opportunity: Flight Attendant

PSA Airlines is actively seeking highly motivated and customer-centric individuals to assume the vital role of Flight Attendant. This full-time position is central to ensuring the safe and efficient conduct of all flight operations while delivering an outstanding level of customer satisfaction. A Flight Attendant at PSA Airlines serves as a crucial frontline ambassador, meticulously upholding the highest standards of safety protocols, superior service delivery, and professional conduct, strictly in accordance with company objectives and all applicable regulatory requirements. This role provides a unique platform to directly influence the airline's operational excellence and business growth through an unwavering commitment to passenger well-being and an exceptional in-flight experience.

Key Responsibilities

The Flight Attendant's responsibilities are comprehensive and essential for the successful operation of each flight, encompassing, but not limited to, the following duties:

• Assisting the Captain in the safe and efficient execution of flight operations, from initial planning stages through flight termination.
• Ensuring strict adherence to all applicable Federal Aviation Regulations (FARs), Transportation Security Administration (TSA) guidelines, Department of Transportation (DOT) regulations, and all established company procedures and policies.
• Performing all duties assigned by either the company or the Captain in a correct and timely manner.
• Conducting thorough pre-flight inspections of all cabin emergency equipment relevant to the specific aircraft type, as meticulously outlined in the Inflight Manual.
• Promptly reporting any mechanical discrepancies or safety concerns to the Captain to ensure immediate resolution.
• Communicating directly and articulately to the Captain any perceptions or observations related to passenger safety, thereby contributing to a proactive safety culture.
• Maintaining an exceptional degree of crew coordination, professionalism, and effective communication with all flight crew members.
• Executing all assigned duties in a professional, efficient, and cordial manner at all times while on duty.
• Accurately completing all required records and reports as mandated by company policy and regulatory bodies.
• Assuming responsibility for compliance with the Company's Security and Safety Management System (SMS) and its associated Safety Risk Management and Safety Assurance outputs.
• Performing additional duties as assigned to support the efficient and effective operation of the department and the company as a whole.

Comprehensive Benefits Package

PSA Airlines is deeply committed to the well-being and professional success of its valued team members, offering a comprehensive benefits package meticulously designed to reflect excellence and support a balanced and fulfilling lifestyle. Eligible employees are provided with:

• Unrivaled Travel Privileges: Enjoy extensive travel perks on the American Airlines global network, enabling exploration of new destinations and creation of unforgettable memories.
• Generous Vacation Plan: A thoughtfully designed vacation schedule allowing ample time to maximize travel benefits and personal pursuits.
• Financial Security & Growth:
  • Participation in a 401(k) retirement plan with a company match.
  • Opportunities for American Airlines Group (AAG) profit-sharing and bonus programs.
• Health & Wellness Provisions:
  • A selection of three robust health plan options, all offering nationwide coverage through the UnitedHealthcare Choice Plus network.
  • Premium dental coverage.
  • Flexible vision plan options, including annual coverage for both prescription glasses and contact lenses.
  • Access to dedicated benefits navigation services, providing assistance with finding healthcare providers, scheduling appointments, understanding medical bills, and free second opinion services.
  • Access to 24-hour virtual urgent care services.
  • Comprehensive support for family planning and fertility treatments.
  • LGBTQ+ friendly services, encompassing gender-affirming care, assistance in locating knowledgeable healthcare providers, and family planning resources.
• Life & Disability Protection:
  • Company-paid Life and Accidental Death & Dismemberment (AD&D) Insurance.
  • Company-paid Short-term and Long-term Disability coverage.
  • Optional supplemental life insurance for spouses and dependent children.
• Flexible Spending Accounts (FSAs): Available for both Health Care and Dependent Care services.
• Employee Assistance Program (EAP): A comprehensive program offering a broad spectrum of services, including five free in-person sessions with a qualified health care professional.

Qualifications & Requirements

Candidates for the Flight Attendant position must meet the following stringent criteria:

• Possession of a high school diploma or its equivalent.
• Completion of college education OR a minimum of two years of verifiable customer service experience.
• Demonstrated fluency in English, including the ability to speak, read, and write proficiently.
• Must be at least 20 years of age.
• Ability and willingness to relocate or commute to an assigned domicile.
• Adherence to specific height requirements: a maximum height of 6 feet 0 inches and a minimum height of 5 feet 2 inches (when wearing shoes).
• Possession of a valid US or Foreign Passport with all necessary applicable VISAs.
• If extended an offer of employment, must be able to provide documentation demonstrating legal authorization to work in the United States.

Additional Information

• Delegation: In the absence of the Flight Attendant, all responsibilities are formally delegated to the Manager of Inflight Operations.
• Supervisory Responsibility: This role is classified as a non-supervisory position.
• Work Environment: The primary work environment for this role is within an aircraft cabin. Occasional use of standard office equipment, such as computers, telephones, photocopiers, facsimile machines, and filing cabinets, may be required.
• Physical Demands: While largely a sedentary role, the position frequently requires the employee to stand, walk, climb up and down stairs, lift weight up to 25 lbs, utilize hands for handling or feeling objects, and reach with hands and arms. Regular talking or hearing is also an essential function of this job.
• Security Clearance: All employees are mandated to successfully pass a fingerprint-based criminal history records check (CHRC) in accordance with 49CFR1542.209, in addition to a pre-employment drug screen.

PSA Airlines is an Equal Employment Opportunity and Affirmative Action employer. Qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by law.

Please note that this job description is not exhaustive and should not be construed as covering or containing a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change at any time with or without prior notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.