The Airline and Our Vision
Norwegian is dedicated to becoming the most loved and trusted airline in Europe. The organisation believes that its people are the core of its success, fostering a robust culture built on principles of equality, diversity, and inclusion. This commitment to a diverse workforce, representing varied strengths, experiences, and backgrounds, is paramount to achieving business goals and strengthening the overall operation.
The Opportunity: Join Our Flight Operations Team
On behalf of the Norwegian family, the organisation invites applications for permanent Cabin Crew Members to be based in Helsinki, Finland. This role is central to maintaining the company’s reputation for excellence and innovation within the aviation industry.
The role of a Cabin Crew Member at Norwegian extends far beyond typical customer service. It involves upholding the highest standards of safety while proactively ensuring a fantastic, memorable, and secure experience for every passenger. Successful candidates must be versatile, capable of performing demanding functions that require skills traditionally associated with roles such as safety officer, service expert, first responder, and security personnel.
Comprehensive Training and Certification
Whether a candidate is entering the aviation sector for the first time or is an experienced professional, Norwegian provides a comprehensive training course designed to fully prepare the individual for the rigours of the role. Upon successful completion, the new crew member will receive official industry certification and will join a dedicated global team of approximately 2,500 highly-skilled cabin crew members.
Compensation and Benefits
Norwegian offers an attractive employment package, recognising the critical contribution of its flight crew:
- Competitive salary structure.
- Comprehensive pension and insurance schemes.
- Access to exclusive, employee-priced travel tickets for extensive European travel.
- A dynamic, supportive work environment with caring colleagues.
- Significant opportunities to innovate, grow professionally, and make a tangible impact within a leading international company.
The Ideal Candidate Profile
The organisation seeks motivated and passionate individuals who demonstrate the following attributes:
- A professional who thrives in a fast-paced, dynamic, and challenging environment.
- A commitment to engaging positively with the public and delivering outstanding service consistently.
- The ability to maintain composure under pressure and exercise effective judgment swiftly.
- A highly positive disposition and a strong embrace of collaborative teamwork.
- Genuine enthusiasm for the adventure of travel and embracing new experiences.
- Willingness to work a rotating schedule covering 24/7 shifts, including early mornings, late nights, weekends, public holidays, and peak travel periods.
Essential Qualifications and Requirements
Applicants must meet the following minimum criteria:
- A clean and verifiable criminal record.
- Possession of a European unrestricted passport that allows visa-free entry to all destination countries.
- Must hold a valid work permit for Finland.
- The ability to pass a mandatory drug and alcohol test prior to employment.
- Minimum age requirement of 20 years old.
- Minimum height requirement of 160 cm, or the ability to reach 210 cm on tiptoes.
- Proficiency in swimming is mandatory.
- Fluency in English (written and spoken) is required.
- The candidate must reside within a 90-minute commute of the Helsinki base or be willing to relocate.
- Visible tattoos are strictly restricted: no tattoos on the face or neck. Tattoos on hands or behind the ear must not exceed 1.5 cm in size.
Desired Attributes
- Preferably holds a valid Cabin Crew Attestation (CCA).
- Possesses a valid medical certificate or demonstrates the ability to obtain one promptly.
- Preferably fluent in a Scandinavian language.
- Preferably has completed upper secondary school (academic or practical track) or equivalent education. Relevant professional experience in service industries may compensate for formal schooling in certain instances.
Post-Selection Requirements
Selected candidates must successfully complete the following steps to finalise employment:
- Obtain an approved medical certificate, including mandatory intoxication/alcohol testing.
- Pass a comprehensive background check necessary for obtaining an admission card.
- Achieve successful completion of the Norwegian training course.
Prospective candidates are invited to join the Norwegian family and contribute to making the organisation the most loved and trusted airline in Europe.