Cabin Crew Member
LuxairAirlines is seeking a dedicated Cabin Crew Member to join their Cabin Crew department. This role is responsible for ensuring the safety and security of passengers and the flight during normal, abnormal, and emergency operations. The Cabin Crew Member will maintain effective communication with fellow cabin crew and flight crew, adhering to established protocols and terminology. They will provide appropriate assistance to passengers with special needs and administer first aid during medical emergencies. The role also requires the candidate to stay updated on all regulatory changes and Luxair instructions.
This position involves ensuring passenger wellbeing according to service and commercial communication guidelines. The Cabin Crew Member will manage inflight sales according to regulations and report any issues or feedback.
Minimum Requirements
Minimum required criteria for the role include a secondary education diploma or equivalent, a swimming/rescue certificate, and being at least 18 years old and fit for flight. The candidate must be available for irregular schedules, weekend work, and layovers at outstations. They should have basic knowledge of standard office applications, be customer-oriented, present a smart appearance, and respect uniform guidelines. Strong communication skills in English, French, and German (spoken and written) are essential, and the candidate must be willing to attend and successfully complete mandatory initial and recurrent training.
Desired Attributes
Desired criteria include an excellent sense of customer service, basic knowledge of Luxembourgish, demonstrated communication skills at all levels, and user skills with department tools. They should be responsible, dynamic, team-oriented, and capable of handling stress. Knowledge of any additional language is a significant asset.