Cabin Crew Manager
Jettime seeks an exceptional leader to head its largest and most dynamic team. Jettime is actively searching for an experienced and visionary Cabin Crew Manager to inspire, organize, and elevate its cabin crew operations. This pivotal role offers a unique opportunity to shape the future of Jettime's in-flight experience and contribute significantly to its leadership team. The ideal candidate will demonstrate a profound passion for people, thrive in structured environments, and possess the courage to challenge the status quo.
The Cabin Crew Manager will assume responsibility for the leadership and ongoing engagement with Cabin Crew Supervisors, Cabin Chiefs, and Cabin Attendants. This position reports directly to the Vice President Flight Operations and is an integral member of the Flight Operations Management team. The role is based at Jettime's Head Quarters in Kastrup.
Key Responsibilities
- Leading and inspiring a skilled, motivated, and international team of cabin crew across Denmark, Finland, and Sweden.
- Developing and maintaining active leadership principles through Cabin Chiefs, ensuring clear direction and high crew engagement.
- Driving the recruitment and retention of top-tier cabin crew members who embody Jettime’s core values.
- Developing and maintaining the robust supporting structure of Cabin Crew Management, including direct supervision of four Cabin Crew Supervisors and a full-time administrative support.
- Assisting the VP Flight Operations in ensuring stringent compliance with all relevant aviation regulations, operational standards, and company policies/procedures pertaining to safety, employment, and qualifications within cabin operations.
- Collaborating with unions and internal stakeholders to foster transparent and proactive communication.
- Acting as a key stakeholder in the meticulous maintenance of the Flight Operations department's budget.
- Continuously improving cabin operations through a combination of curiosity, courage, and a strategic, business-oriented mindset.
Candidate Profile
Experience & Qualifications
- Demonstrated experience as a cabin crew member in operations, preferably within an airline environment comparable to Jettime's.
- Proven leadership experience, particularly in managing geographically dispersed and multi-locational teams.
- A solid understanding of aviation compliance, safety regulations, and operational standards.
- Fluency in a Scandinavian language (written and verbal) is essential.
- Strong written and verbal communication skills in English.
Desired Attributes & Competencies
- A deep understanding of the significance of strong leadership as a critical driver for employee motivation and retention.
- Ability to provide clear guidelines, delegate effectively, and supervise in an inspiring manner.
- A proven track record in setting ambitious goals, ensuring robust planning, and organizing and executing tasks with high effectiveness.
- Proactive approach to staying updated on industry trends and competition, with a keen focus on cost management and savings.
- A strong business-oriented mindset coupled with a proactive approach to problem-solving.
- Capability to make clear and decisive decisions, even when faced with difficult choices or potential conflicts.
- Strict adherence to established processes, procedures, and regulatory compliance.
- Inquisitive nature, with a focus on collecting relevant information for informed decision-making and fostering organizational learning.
Why Join Jettime?
At Jettime, leadership is built upon core values of accountability, courage, trust, and strong relationships. As a people-first airline, Jettime prides itself on a robust culture and loyal partnerships. The Cabin Crew Manager will be at the heart of this ethos, empowering the crew, shaping exceptional service delivery, and contributing to the airline's sustainable growth.
This is an exceptional opportunity to lead the heart of Jettime's operations. Interested candidates are encouraged to submit their application by clicking 'Apply now'. Applications will be reviewed on a rolling basis.