Global Airways | A320 Flight Attendant

About the Role

An exciting opportunity exists for experienced Cabin Crew to join a European AOC airline operating an Airbus A320 fleet. Based in South Africa, the role involves supporting contract operations across both the Northern and Southern Hemispheres. This position is ideal for individuals seeking to expand their international crew experience while working with diverse teams and adapting to varied environments.

About the Job

As Cabin Crew, the primary responsibility is to ensure a safe, welcoming, and memorable journey for all passengers. This involves upholding the highest standards of safety, security, and comfort onboard. The role requires a passion for aviation and a natural aptitude for service, contributing significantly to the passenger experience.

Responsibilities

• Ensure adherence to safety and compliance standards as per EASA Cabin Crew Attestation and Company Manuals.
• Respond effectively to in-flight emergencies, administer first aid, and manage incidents professionally.
• Create a positive onboard experience by assisting passengers and providing clear journey information.
• Deliver exceptional in-flight service, including the preparation and serving of refreshments.
• Address passenger queries and concerns with empathy and a solution-oriented approach.
• Support operational efficiency during boarding, disembarking, and in-flight service flow.
• Manage onboard supplies and inventory, ensuring availability and minimizing waste.
• Prepare and submit accurate post-flight reports and documentation.
• Undertake ad hoc operational duties and international contract assignments as required.

Requirements

• South African national based in South Africa.
• Willingness to undertake international contract rotations of up to eight weeks.
• Demonstrated sound judgment, professionalism, and a strong commitment to safety.
• Ability to work collaboratively and adapt confidently to different operational and cultural environments.
• Reliable transportation available 24 hours a day.

Qualifications & Licences

• Minimum age of 18 years.
• An EASA Cabin Crew Attestation (CCA) issued as per Annex V (Part-CC) to Regulation (EU) No 1178/2011 is advantageous.
• Meeting applicable EASA cabin crew medical fitness requirements, with a valid cabin crew medical report issued as per Annex IV (Part-MED) to Regulation (EU) No 1178/2011, is advantageous.
• A European passport is advantageous.

Experience

• Prior Cabin Crew experience is advantageous.
• A strong track record in a customer-centric environment is advantageous.

Skills

• Excellent English communication skills (verbal and written).
• Engaging interpersonal skills and ability to work effectively in a team.
• Strong conflict resolution and problem-solving capabilities.
• High integrity and work ethic.
• Ability to remain calm and act decisively under pressure.
• Exceptional customer service skills.
• Proficiency in following instructions and procedures.
• Excellent time management abilities.
• Resilience to handle long hours, irregular shifts, and the job's physical demands.