Job Title: Flight Attendant / Cabin Crew
About the Company
DC Aviation Al Futtaim (DCAF) stands as a leading force in the business aviation sector, established in 2013 as the sole integrated Hangar and VIP lounge facility at Al Maktoum International Airport (DWC). As a joint venture between two formidable conglomerates and the first mover in the region's largest upcoming airport, DCAF is uniquely positioned to set industry standards and lead the way. The company offers a comprehensive suite of services including Charter, FBO, Maintenance, and Aircraft Management, operating with a steadfast commitment to excellence and a primary focus on exceeding customer expectations. Having secured its Air Operator's Certificate (AOC) in 2015, DCAF is dedicated to being the premier Business Aviation Company not only within the UAE but across the entire region.
The Role
Reporting directly to the Cabin Crew Manager, the Flight Attendant is an integral team member responsible for ensuring safe and professional flights in strict adherence to DC Aviation Al-Futtaim company procedures and the regulations set forth by the UAE General Civil Aviation Authority (GCAA). The paramount objective of this role is flight safety, followed closely by achieving exceptional customer satisfaction through unparalleled service delivery.
Key Responsibilities
The Flight Attendant is expected to perform a range of duties vital to flight operations and passenger experience, including:
- Ensuring compliance with all GCAA and DC Aviation Al-Futtaim requirements upon reporting for duty, including carrying correct documentation and being fit to perform all Cabin Crew functions.
- Actively participating in pre-flight safety briefings alongside the Cockpit Crew and Purser.
- Maintaining and strictly adhering to DC Aviation Al-Futtaim's grooming standards at all times.
- Conducting thorough pre-flight checks of all on-board Safety & Emergency equipment within their designated area and promptly reporting any defects to the Commander.
- Executing pre-flight and post-flight security checks in their allocated cabin section, reporting a clear cabin status or any findings immediately to the Commander.
- Performing a pre-flight check of the cabin management system and in-flight entertainment system, notifying the Commander of any operational defects without delay.
- Managing in-flight catering by sourcing, ordering, checking, and storing items safely and professionally.
- Verifying pre-flight that all necessary service equipment, cabin amenities, and required documentation are available and in proper working order.
- Warmly welcoming and assisting guests throughout the boarding process.
- Confidently delivering the mandatory DC Aviation Al-Futtaim pre-flight passenger safety briefing.
- Communicating the 'Cabin Secure' notification to the Cockpit Crew promptly before departure.
- Providing exceptional DC Aviation Al-Futtaim quality customer service during flight to all guests, offering special attention to those requiring additional assistance.
- Ensuring the cabin, galley, washrooms, and crew rest area remain clean, tidy, and secured, particularly during taxi, take-off, turbulence, and landing.
- Assisting guests during the disembarkation process and ensuring all relevant arrival documentation, such as Immigration & Customs landing cards, are completed before doors are opened.
- Communicating any cabin or equipment issues to the Commander for documentation in the Technical Logbook (TLB).
- Completing a detailed DC Aviation Al-Futtaim Voyage Report after each duty or flight and submitting it to the Cabin Crew Manager.
- Undertaking aircraft cleaning, re-stocking, and de-catering post-flight.
- Attending the monthly Aircraft Review Day as scheduled.
- Providing assistance at the DC Aviation Al-Futtaim FBO facility when required.
- Performing other duties and tasks as assigned by management within the scope of the role's responsibilities.
Qualifications and Experience
To be considered for this position, applicants must meet the following minimum requirements:
- Successful completion of a GCAA-approved aircraft-specific Safety & Emergency training course.
- Successful completion of all relevant internal DC Aviation Al-Futtaim training courses.
- Possession of a high level of knowledge regarding relevant GCAA regulations and procedures pertinent to the Flight Attendant role.
- Extensive experience providing VVIP aviation or First Class service.
Application Requirements
This is a full-time contract position. Applicants must hold permanent residency in the United Arab Emirates, specifically residing in Dubai. Only candidates possessing the required qualifications and residency status will be contacted. Please attach a full-length photograph of the applicant along with their CV in a single file when applying.