Cathay Pacific is seeking experienced Flight Attendants to join their team in Hong Kong. This role involves delivering exceptional customer service and ensuring passenger safety and comfort during flights, acting as a brand ambassador for the airline.
About the Role
As a Flight Attendant with Cathay Pacific, individuals will serve as the heart of the business, embodying the company's values of being Thoughtful, Progressive, and possessing a Can-Do spirit. The position requires creating memorable and delightful customer experiences, attending to passenger needs professionally, and contributing to a collaborative and diverse onboard environment. Upholding inflight policies and regulatory requirements is paramount.
Key Responsibilities
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Carry out safety, first aid, and security procedures to the highest standard.
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Act as a brand ambassador, providing genuine and personal experiences to customers.
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Deliver service excellence, creating memorable inflight experiences and exceeding customer expectations.
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Attend to customer needs in a caring and professional manner.
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Embrace diversity, being thoughtful and caring to all customers, especially those requiring extra assistance.
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Function as an excellent team player in a culturally diversified environment, fostering a collaborative atmosphere.
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Adapt to situations with confidence, tact, and flexibility.
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Uphold inflight policies and comply with all regulatory requirements.
Requirements
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Right to work in Hong Kong.
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Minimum age of 18 years.
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High school graduate or above.
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Proficiency in written and spoken English, plus at least one of the following languages: Cantonese, Putonghua, Bahasa Indonesia, Bahasa Malaysia, Filipino, Hindi, Japanese, Korean, Thai, Vietnamese, or Sinhala.
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Proficiency in Putonghua is an advantage.
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Excellent communication and interpersonal skills.
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A minimum arm-reach of 208cm on tiptoe.
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Previous experience in the airline, hospitality, or service industry is an advantage.
Safety-Sensitive Role Requirements
Successful candidates must:
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Pass a comprehensive pre-employment background check.
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Complete a pre-employment medical assessment.
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Pass a pre-employment drug test in accordance with HKCAD Guidance for Screening of Psychoactive Substances (CAD373).
English Assessment Exemptions
Exemption from the English Assessment is available for candidates with one of the following:
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TOEIC® (Public Test): A valid score of 325 or above in both Reading and Listening.
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IELTS (Academic): A valid overall Band Score of 6.0 or above.
Score reports must be uploaded and within their validity period.