Flight Attendant – Cathay Pacific

Cathay Pacific invites applications for the position of Flight Attendant, offering a rewarding career connecting the world and exceeding customer expectations. This role presents an exceptional opportunity to join a world-class airline, renowned for its commitment to service excellence and a diverse, inclusive work environment. Successful candidates will embody Cathay Pacific's values of thoughtfulness, progressiveness, and a proactive spirit, contributing to the creation of memorable onboard experiences for passengers worldwide.

Key Responsibilities:

Maintain the highest standards in safety, first aid, and security procedures.
Serve as a brand ambassador, providing personalized and genuine interactions with all passengers.
Deliver exceptional service, consistently exceeding customer expectations and creating memorable inflight experiences.
Address passenger needs with care and professionalism.
Demonstrate sensitivity and attentiveness to all passengers, particularly those requiring additional assistance.
Collaborate effectively within a culturally diverse team, fostering a supportive and collaborative environment.
Adapt to diverse situations with confidence, tact, and flexibility.
Adhere strictly to all company inflight policies and regulatory requirements.

Requirements:

Minimum age: 18 years
Bachelor's degree or high school diploma with at least one year of flight attendant experience.
Proficiency in written and spoken English and Vietnamese; a third language is preferred.
Valid TOEIC score of 325 for both reading and listening, or a valid IELTS (Academic) result with an overall Band Score of 6.0 or above (taken on or after 01 March 2023). Candidates meeting this criteria may be exempt from the English assessment.
Excellent communication skills.
Minimum arm reach of 208 cm on tiptoe.
Prior experience in the airline, hospitality, or service industries is advantageous.

Safety-Sensitive Position Requirements:

The successful candidate must:

Successfully complete a comprehensive pre-employment background check, including criminal records.
Demonstrate physical fitness to meet the requirements of the pre-employment medical assessment.
Pass a pre-employment drug test, adhering to relevant guidelines.

Benefits:

The pride of being part of a globally recognized service brand.
Work schedules designed to accommodate diverse lifestyles.
World-class training and a structured career progression path.
A safe, collaborative work environment embracing diversity and inclusion.
Comprehensive medical coverage and insurance for employees and dependents.
A flexible retirement scheme.
Discounted travel benefits across numerous airlines for employees and their families.

Application Information:

Selected candidates will be invited to attend an Assessment Day in Ho Chi Minh City in January 2025. The assessment is expected to be completed in one day. The estimated start date for successful candidates is the first quarter of 2025.

For candidates requiring a work permit, employment is conditional upon immigration approval.

Shortlisted candidates will be notified within six weeks. Applications received within the past three months will not be considered. Applications must be submitted through the Cathay Pacific career site.

Cathay Pacific is an Equal Opportunities employer. Personal data provided will be used solely for recruitment purposes, in accordance with our personal data policy. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be retained for up to 24 months. A copy of our Personal Information Collection Statement is available upon request from our Data Protection Officer.