18 June 2025

Air Tanzania | Flight Attendant

Tanzania, United Republic Of

Cabin Crew Member

The Cabin Crew Member plays a crucial role in ensuring the safety, security, and comfort of passengers throughout airline operations. This position demands a high level of professionalism, dedication to service excellence, and strict adherence to aviation regulations and company standards.

Minimum Entry Qualifications:

  • A Form IV Certificate with four credit passes, including a credit pass in English.
  • An Ab-Initio Certificate from a recognized aviation institution or an equivalent qualification, coupled with a Cabin Crew Member certificate issued by the Tanzania Civil Aviation Authority (TCAA).
  • Fluency in written and spoken Swahili, English, and French is mandatory.
  • The candidate must meet physical requirements, including an arm reach of 212cm while standing and an acceptable Body Mass Index (BMI) level.
  • Compliance with all Cabin Crew Member Manual requirements is essential.

Duties and Responsibilities:

The responsibilities of the Cabin Crew Member include, but are not limited to:

  • Maintaining the safety, security, comfort, and welfare of passengers and fellow crew members during cabin operations.
  • Ensuring adherence to all policies and regulations to facilitate the timely completion of duties as assigned by the Purser or Senior Cabin Crew Member.
  • Providing customers with service that meets or exceeds the airline's in-cabin service procedures and standards.
  • Supporting the delivery of world-class passenger service and contributing to achieving on-time performance.
  • Acting as a liaison between passengers and the flight crew.
  • Managing the proper utilization and handover of in-flight catering items and materials, and ensuring good care of in-flight equipment.
  • Ensuring that cabin operations are conducted in accordance with applicable regulations and organizational standards.
  • Reporting all flight incidences to the Purser or Senior Cabin Crew Member.
  • Accepting and executing changes to planned rosters or duties as required.
  • Collaborating with the Purser or Senior Cabin Crew Member to ensure passenger complaints are promptly addressed.
  • Overseeing safety, service, and scheduling procedures.
  • Collecting passenger feedback regarding service and timing, and reporting findings with recommendations to the Purser or Senior Cabin Crew Member.

Terms and Conditions:

This position is offered on a specified contract basis with an attractive remuneration package and fringe benefits in line with the airline's Salary Structure and Incentive Scheme.

General Conditions for Applicants:

  • All applications must be submitted exclusively through the official airline Recruitment Portal.
  • Applicants who have studied outside Tanzania must ensure their certificates are verified by relevant Tanzanian authorities (Tanzania Commission for Universities - TCU or National Examination Council of Tanzania - NECTA).
  • Interested candidates are required to upload necessary application documents.
  • Only shortlisted candidates will be contacted.
  • Women are strongly encouraged to apply.
  • Any misrepresentation of qualifications or information provided in the application may lead to legal consequences.
  • The closing date for applications is 30th June, 2025.
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