Air Tanzania | Flight Attendant

Cabin Crew Member

Air Tanzania Company Limited (ATCL) invites highly motivated, dedicated, and safety-conscious individuals to join its dynamic team as a Cabin Crew Member. This exceptional opportunity allows aspiring aviation professionals to embark on a rewarding career, ensuring unparalleled passenger safety and delivering world-class in-flight service within a vibrant airline environment.

Minimum Entry Qualifications

• Candidates must possess a Form IV Certificate with a minimum of four credit passes, including English.
• An Ab-Initio Certificate from a recognized aviation institution or an equivalent qualification is mandatory, along with a Cabin Crew Member certificate issued by the Tanzania Civil Aviation Authority (TCAA).
• Applicants should demonstrate an arm reach of 212cm while standing and maintain an acceptable Body Mass Index (BMI).
• A professional appearance is essential, requiring no visible tattoos when in Air Tanzania crew uniform.
• Fluency in both written and spoken English and Swahili is a prerequisite.
• Furthermore, candidates must fulfill all requirements specified in the Cabin Crew Member Manual.
• Proficiency in an additional international language will be considered a distinct advantage.

Duties and Responsibilities

The Cabin Crew Member will be responsible for upholding the highest standards of safety, security, comfort, and welfare for all passengers and fellow crew members during cabin operations. Key responsibilities include:

1. Strictly adhering to all company policies and aviation regulations to ensure the timely and efficient completion of duties assigned by the Purser or Senior Cabin Crew Member.
2. Delivering exceptional in-cabin service to customers in line with Air Tanzania Company Limited (ATCL) procedures and standards.
3. Contributing to the delivery of world-class passenger service and assisting in maintaining on-time flight performance.
4. Facilitating effective communication and liaison between passengers and the flight deck crew.
5. Ensuring the proper utilization, management, and handover of in-flight catering items and materials, alongside diligent care of all in-flight equipment.
6. Conducting all cabin operations in strict compliance with applicable aviation regulations and organizational standards.
7. Reporting all flight-related incidences to the Purser or Senior Cabin Crew Member without delay.
8. Demonstrating flexibility and adaptability by accepting and executing changes to planned rosters or duties as required.
9. Collaborating with the Purser or Senior Cabin Crew Member to ensure passenger complaints are addressed promptly and effectively.
10. Overseeing safety, service, and scheduling procedures within the cabin environment.
11. Collecting valuable passenger feedback regarding service quality and timing, and providing comprehensive reports with recommendations to the Purser or Senior Cabin Crew Member.

Terms and Conditions

Contractual Information

This position offers a ten (10) year contract for Tanzanian nationals, accompanied by an attractive remuneration package and comprehensive fringe benefits, structured according to the Air Tanzania Company Limited (ATCL) Salary Structure and Incentive Scheme.

Application Process

Prospective candidates are required to submit their applications exclusively through the ATCL Recruitment Portal. This link is also available on the official Air Tanzania website.

Applicants must upload a duly signed application letter addressed to the Managing Director & CEO, Air Tanzania Company Limited, P.O. Box 543, Dar es Salaam. The submission should include:

1. An updated Curriculum Vitae (CV).
2. Certified copies of all relevant academic and professional certificates, including secondary school and birth certificates. Candidates with qualifications obtained outside Tanzania must ensure their certificates are approved by the relevant authorities, such as the Tanzania Commission for University (TCU) or the National Examination Council (NECTA).
3. Names and contact details of at least two reputable professional referees.
4. A reliable contact address and telephone number for the applicant.

Please note that only shortlisted candidates will be contacted for interviews. Air Tanzania strongly encourages qualified women to apply. Any misrepresentation of qualifications or other application details will lead to severe legal consequences. Applications must be submitted within 14 days from the initial date of the official announcement.