Flight Attendant - Exceptional In-Flight Service & Passenger Safety

Job Purpose

The primary objective of this role is to ensure the utmost safety, security, and comfort of all passengers while consistently delivering world-class in-flight service standards. The successful candidate will maintain a professional demeanor, provide personalized care, and actively enhance the passenger experience to meet and exceed global aviation expectations.

Key Accountabilities

Ensuring strict adherence to all safety and security protocols before, during, and after flight operations.
Delivering superior in-flight service, providing comprehensive passenger assistance, and catering to diverse special needs.
Proactively managing passenger comfort and adeptly resolving any complaints or concerns with professionalism and empathy.
Conducting mandatory safety demonstrations and providing essential assistance to passengers during emergency situations.
Maintaining clear and effective communication channels with flight crew and ground staff to facilitate seamless airline operations.
Representing the airline with distinction, consistently upholding its reputation and core values.

Required Skills and Competencies

Ability to represent the airline with unwavering professionalism, courtesy, and cultural sensitivity.
Commitment to complying with all Directorate General of Civil Aviation (DGCA) regulations and maintaining current licenses and training.
Demonstrated ability to be warm, approachable, and empathetic when interacting with passengers.
Meeting all required medical fitness standards essential for flying duties.
Exceptional communication and interpersonal skills, fostering positive passenger interactions.
Capacity to remain calm, composed, and decisive in high-pressure or emergency scenarios.
Maintaining up-to-date knowledge of all service procedures and company policies.
Staying current with all relevant safety and security requirements.

Eligibility and Qualifications

Please Note: This opportunity is exclusively for Female Indian Nationals.

Must be a Female Indian National possessing a current Indian passport, PAN card, and Aadhaar card.
Age requirement: Between 18 and 27 years.
Minimum Educational Qualification: Successful completion of Class 12 from a recognized board or university with a minimum of 50% marks.
Minimum Height Requirement: 155 cm.
Weight: Must be in proportion to height.
Body Mass Index (BMI) Range: Between 18 and 22.
Appearance: Well-groomed with no visible tattoos when in uniform.
Language Proficiency: Fluent in both English and Hindi.
Vision: 6/6.

Experience Requirements

Minimum Education: Class 12 completion from a recognized board/university with a minimum of 50% marks.
Experience Level: Freshers are welcome to apply. Prior customer service or hospitality experience is advantageous.
Preferred Experience: 1-2 years of relevant experience in customer service, hospitality, or the aviation sector is desired.