Cabin Crew Manager
Jettime, a dynamic and people-first airline, is seeking an experienced and visionary Cabin Crew Manager to lead its largest and most diverse team. This pivotal leadership opportunity involves inspiring, organizing, and elevating Jettime's cabin crew operations, playing a key role in shaping the future of the in-flight experience and contributing significantly to the Flight Operations leadership team. The ideal candidate will possess a passion for people, thrive on structure, and demonstrate the courage to challenge the status quo.
About Jettime
At Jettime, leadership is built upon core values of accountability, courage, trust, and strong relationships. As a people-first airline with a vibrant culture and loyal partners, Jettime offers a unique environment where employees are empowered to make a tangible impact and contribute to sustainable growth.
The Opportunity
The Cabin Crew Manager holds direct responsibility for the leadership and close dialogue with Jettime's Cabin Crew Supervisors, Cabin Chiefs, and Cabin Attendants. This role reports directly to the Vice President Flight Operations and is an integral part of the Flight Operations Management team. The position is office-based at Jettime's Head Quarters in Kastrup.
Key Responsibilities
The successful Cabin Crew Manager will be entrusted with a comprehensive set of responsibilities, including but not limited to:
- Providing inspirational leadership to a skilled, motivated, and international team of cabin crew across Denmark, Finland, and Sweden.
- Developing and maintaining active leadership principles through Cabin Chiefs, ensuring clear direction and high levels of engagement.
- Driving strategic recruitment and retention initiatives to attract and retain top-tier cabin crew who embody Jettime’s core values.
- Developing and maintaining the robust supporting structure of Cabin Crew Management, including directly supervising a team of four Cabin Crew Supervisors and dedicated administrative support.
- Assisting the Vice President Flight Operations in ensuring stringent compliance with all relevant aviation regulations, industry standards, and company policies/procedures pertaining to safety, employment, and qualifications within cabin operations.
- Fostering collaborative relationships with trade unions and internal stakeholders, ensuring transparent and proactive dialogue.
- Serving as a key stakeholder in the maintenance and management of the budget for the entire Flight Operations department.
- Continuously improving cabin operations through a combination of curiosity, courageous decision-making, and a sharp business-oriented mindset.
Qualifications and Experience
To be considered for this critical leadership role, candidates must possess the following:
Experience
- Demonstrable experience as cabin crew in operational environments, preferably within an airline similar to Jettime.
- Proven leadership experience, with a specific emphasis on managing diverse teams remotely and across multiple geographical locations.
- A solid understanding of aviation compliance and operational standards.
- Fluency in both written and verbal communication in at least one Scandinavian language.
- Strong written and verbal communication skills in English.
Desired Skills and Attributes
Jettime is seeking a leader who exemplifies the following strengths and attributes:
- A profound understanding of the significance of strong leadership as a catalyst for team motivation and retention.
- The ability to provide clear guidelines, delegate tasks effectively, and supervise in an inspiring manner.
- Exceptional aptitude for goal setting, meticulous planning, organization, and efficient execution.
- A commitment to staying abreast of industry trends and competitive landscapes, coupled with a keen focus on cost efficiency and savings initiatives.
- A business-oriented mindset complemented by a proactive approach to problem-solving.
- The capability to make clear, decisive choices, even when faced with difficult decisions or potential conflicts.
- Unwavering adherence to processes, procedures, and regulatory compliance.
- A curious disposition, actively collecting relevant information to inform decision-making and fostering an environment of continuous organizational learning.
Join Jettime
This is an unparalleled opportunity to be at the heart of Jettime's operations, empowering its crew, refining its service standards, and contributing to sustainable growth. Prospective candidates who are ready to lead the heart of Jettime are encouraged to submit their applications promptly by clicking "Apply now", as reviews will be conducted on a rolling basis.