03 October 2025

jetblue | Flight Attendant

Inflight Crewmember Trainee – Premier Aviation Safety and Customer Service Specialist

Req ID: 57267 | Category: Operations

Primary Location: Orlando, FL, US, 32827

Base Locations: This position may be assigned to any of JetBlue’s operating bases, including Boston (BOS), Newark (EWR), Fort Lauderdale (FLL), New York (JFK), Los Angeles (LAX), Orlando (MCO), or San Juan (SJU).

Position Summary

The Inflight Crewmember Trainee, upon certification, functions as a primary ambassador of the distinguished JetBlue Experience, delivering unparalleled care and service to Customers while airborne. This critical role holds dual accountability for both cabin safety and service excellence, ensuring that the comfort, security, and satisfaction of every Customer remain the paramount priority throughout the journey. Inflight Crewmembers are expected to function effectively within a high-tempo, multi-tasking operational environment, often during non-traditional and extended duty periods. During times of irregular operations, the Crewmember is essential in maintaining a positive Customer experience, offering professionalism, reassurance, empathy, and exceptional service under pressure. As highly visible representatives of JetBlue, Crewmembers must consistently embody the core values of Safety, Caring, Integrity, Passion, and Fun, serving as effective communicators who excel in an ever-changing operational landscape.

Essential Responsibilities

The Inflight Crewmember is responsible for a diverse set of duties critical to both operational integrity and customer experience:

Aviation Safety and Security

Customer Service and Brand Ambassadorship

Minimum Experience and Qualifications

Candidates must meet the following mandatory requirements to be considered for this vital role:

Preferred Experience and Qualifications

Work Environment and Physical Demands

Crewmember Expectations

The Crewmember is expected to maintain regular attendance and punctuality, and must be willing to work a non-traditional schedule, including weekends, holidays (e.g., July 4th, Thanksgiving, Christmas), and overnight hours. Candidates must maintain a professional appearance at all times. The use of ChatGPT or any other automated tool during the interview process will result in disqualification from consideration for this position.

Physical Effort and Working Hours

The role requires moderate physical activity, including handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently, and the ability to push and pull heavy objects (galley equipment) in excess of 250 pounds. Work hours are non-traditional and shifts cover the flight schedule which operates twenty-four (24) hours a day, seven (7) days a week. The Crewmember must be able to work any awarded schedule, including mandatory extended work days during irregular operations, and must be able to stand for extended periods.

Compensation

The base pay range for this position is between $26.03 and $69.90 per hour. Base pay is one component of JetBlue’s comprehensive total compensation package, which may also include access to healthcare benefits, a 401(k) plan with company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, and free space available travel on JetBlue, among other benefits.

JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.

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