Controller (Pilot In Command)

at Zipline

Pea Ridge, Arkansas

About Zipline

Do you want to change the world? Zipline uses drones to deliver critical and lifesaving medicine to thousands of hospitals serving millions of people in multiple countries. Our mission is to provide every human on Earth with instant access to vital medical supplies. Join Zipline and help us make this a reality for billions of people.

About You and The Role

Does taking command of one of the first commercial delivery drones in the United States sound exciting to you? How about joining a team of dedicated, detail-oriented operators striving to be the best in the business?

The Flight Operations team at Zipline is growing, and we’re looking for individuals with sound judgment, excellent interpersonal skills, and exceptionally high standards. Success will require a process-minded approach on every flight, safety-oriented attitude, flexibility, and enthusiasm for using cutting-edge technology to help others.

What You'll Do

Upon successful completion of our FAA-approved training program (~3-4 weeks in NC), you’ll receive a Zipline controller (RPIC) certification and join the flight crew to conduct live part 135 delivery operations
As a controller, you are responsible for the safe and compliant execution of each flight, which includes but not limited to:
- Conducting all pre-shift / preflight planning and briefings to include weather and airspace information)
- Initiation, monitoring, diversion, and termination of a flight in compliance with all documented policies, procedures and OpSpecs, including the issuance of commands to a Zip when appropriate
- Managing Zip traffic departing from, and arriving at the Nest
- Coordinating with Visual Observers, as required
Maintain full authority for the safe and efficient conduct of flight operations.
Based on the needs of your facility, you may also receive training and certification to conduct loading, preflight inspection, launch, and recovery phases of flight
Participate in monthly safety meetings, emergency drills, and recurrent training
Within 8-12 months, you’ll be looked to as a leader within the facility, mentoring new controllers and considered for leadership opportunities as we build new teams in new locations
Other duties as assigned by the flight operations lead

What You'll Bring

Must have an FAA Remote Pilot Certificate (RPC)
1+ years working in the UAS space
Some experience in a manned aviation organization
Possess a current second-class medical
A positive attitude, driven to solve problems and support teammates
Must be able to travel 40 %- 60%, as necessary
Must be eligible to work in the US
Must be able to pass a background and pre-employment drug and alcohol test. Random drug and alcohol testing is ongoing after initial employment.

What Else You Need to Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!