WestJet | Pilot

Role Overview

The Safety team seeks a dedicated Safety Investigator with excellent technical knowledge and experience. Reporting to the Sr. Manager Group Audit, Investigations & Safety Data, this role is responsible for investigating safety files across all operational groups, including Flight Operations, Airports, Inflight, and Technical Operations, as assigned.

Key Responsibilities:

• Conduct accident/incident investigations in accordance with the Company Safety Manual (CSM) and/or the Encore Safety Manual (ESM).
• Investigate files related to Flight Safety, Airport Safety, Inflight Safety, and Tech Ops Safety.
• Obtain and review investigative evidence, including employee interviews, air traffic control recordings, weather data, and aircraft maintenance history.
• Liaise with external governing investigative bodies (Transportation Safety Board/NTSB/EASA) and industry partners such as Transport Canada, Nav Canada, Airport authorities, and WestJet contractors.
• Document investigation actions accurately in the Company Reporting System (CRS).
• Trend occurrences in the Company Reporting System (CRS) and notify responsible leadership of specific trends.
• Recommend, track, and verify the effectiveness of corrective action plans.
• Immediately notify certificate holders or delegates of any discovered regulatory non-compliance during an investigation.
• Assist with and/or conduct risk assessments.
• Liaise with Maintenance Quality Assurance when maintenance compliance issues are detected to ensure appropriate Corrective Action Plans (CAP) are implemented.
• Perform other duties as assigned by the Senior Manager, Group Audit, Investigations & Safety Data, and the Program Manager, Safety Investigations, to support the operational safety management system.

Required Experience and Qualifications:

• 3-6 years of airline experience.
• Flight Operations, Technical Operations, Inflight, and/or Airports below-the-wing experience.
• Hold (or have held) a pilot license, flight dispatcher certificate, or AME license, or possess commensurate knowledge, skills, and experience.
• Aviation/technical diploma or an equivalent combination of education and experience.
• Strong understanding of safety management principles, including operational risk management processes, investigation practices, safety culture, human and organizational factors analysis, and continuous improvement.
• Strong oral and written communication skills, with the ability to communicate effectively at all organizational levels and with external stakeholders.
• Strong relationship-building skills and experience coordinating expectations of diverse stakeholders.
• Required to respond to urgent matters outside of working hours and participate in on-call rotations.
• Travel is expected to support investigative activities; ability to travel to all WestJet destinations is required.

Preferred Qualifications:

• Experience with the Company Reporting System (CRS).
• Formal accident/incident investigator training.
• Formal root cause analysis training.
• Strong knowledge of the CARs relating to airline operations, airworthiness, and SMS.