Cabin Crew - Join Our Team at Vistara
Job Overview
Vistara is seeking dedicated and service-oriented individuals to join our team as Cabin Crew. The chosen candidates will be responsible for ensuring the safety, security, and comfort of our passengers throughout their journey. This includes upholding the highest standards of customer care and contributing to an exceptional inflight experience.
Key Responsibilities
Safety and Security:
- Conduct pre-flight safety equipment checks to ensure availability and functionality.
- Deliver clear and concise safety demonstrations to passengers prior to take-off.
- Secure aircraft doors before take-off and verify the cabin is free of loose items that could hinder emergency evacuation.
- Enforce passenger compliance with safety procedures throughout the flight to mitigate potential hazards.
- Provide immediate assistance to passengers during emergencies, including administering first aid and guiding emergency evacuations.
Inflight Service:
- Perform pre-boarding duties, including verifying the availability of food, beverages, and inflight amenities.
- Welcome passengers onboard, guide them to their seats, and provide assistance with carry-on luggage stowage.
- Serve meals and beverages, including drink preparation, food heating and plating, distribution, and post-service collection.
- Maintain cleanliness and replenish supplies in aircraft cabins and lavatories during flights.
- Make clear and timely announcements, and address passenger inquiries effectively throughout the flight.
- Ensure passenger comfort by distributing amenities according to guidelines and fulfilling individual requests whenever possible.
- Respond to customer requests and ensure their fulfillment to the best of your ability.
- Oversee the orderly disembarkation of passengers upon landing.
Administrative:
- Attend pre-flight briefings to remain informed of specific flight requirements, including special passenger considerations.
- Diligently prepare reports on any flight incidents, particularly those related to safety and security.
Skills & Attributes
- Cultural sensitivity and awareness.
- Ability to recognize and respond to individual passenger needs.
- Strong work ethic and commitment to representing Vistara professionally.
- Dedication to maintaining up-to-date knowledge of current safety and security regulations.
- Thorough understanding of service procedures and company policies.
Work Experience
- Prior experience as Cabin Crew is highly desirable.
Qualifications
- Minimum qualification: 10+2 (Class 12th) with a minimum score of 60% in the 12th grade.
Eligibility
- Must be an Indian National with a valid Passport, PAN Card, and Aadhar Card.
- Possess excellent communication skills in both English and Hindi.
- Meet minimum height requirements: 155 cm for females and 170 cm for males.
- Have no visible tattoos or marks on any part of the body.
- Maintain a BMI range of 18 to 22 for females and 18 to 25 for males.
Eligibility for Freshers (at the time of application):
- Minimum age: 18 years
- Maximum age: 27 years
Eligibility for Experienced Cabin Crew (at the time of application):
- Minimum 2 years of experience as cabin crew with a domestic or international airline.
- Maximum age: 27 years
Location
Delhi
Note
All Vistara employees are required to be fully vaccinated against COVID-19.